Hotel Operations Assistant
6 days ago
About This Opportunity
We are looking for a highly motivated and organized individual to join our team as a Guest Services Agent.
As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.
Key Responsibilities
- Assist with check-in and check-out procedures
- Handle guest inquiries and resolve any issues
- Maintain accurate records
- Update knowledge of room categories and amenities
- Perform small maintenance tasks in the rooms
About You
We seek team members with a great attitude. In addition, the following skills will see you succeed in this role:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills
- NZQF level 2 or 3 (ANZSCO Skill Level 4)
- Full driver's license
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