National Accounts Coordinator

5 days ago


Auckland, Auckland, New Zealand Rentokil Initial Full time

**Company Overview**

Rentokil Initial is a leading provider of business services, operating in New Zealand under the brands Rentokil, Initial and Ambius.

We employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.

Job Description:

This is an exciting opportunity to join our Internal Accounts team as a National Accounts Coordinator, providing administrative support to grow our National Accounts portfolio.

You will be responsible for managing the ticket system, receiving and responding to customer requests, and creating a 'wow' experience for customers through professional handling of inbound and outbound communication.

To succeed in this role, you will need to have minimum 2 years' experience in a similar customer service/business administration-related role, outstanding communication skills, and the ability to learn quickly and be IT savvy.

Responsibilities Include:

  • Managing the ticket system
  • Receiving and responding to customer requests
  • Creating a 'wow' experience for customers
  • Providing customer service phone and email support
  • Preparing and processing client invoices


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