Customer Experience Champion
1 week ago
We are at the heart of good times, where work feels different. Join a family of iconic brands that bring everyone together to celebrate, connect and socialise.
Growth on tap is what we offer, with outstanding brands like Steinlager, Speight's & Wither Hills. Our Service Excellence Team focuses intensely on providing exceptional experiences for our customers and consumers.
We are looking for a passionate team member eager to deliver world-class service as a Customer Experience Champion. Responsibilities include managing service interactions through various channels, ensuring exceptional service across all platforms.
Key skills required include a strong focus on customer satisfaction, excellent communication skills, problem-solving abilities, and a passion for learning and continuous improvement.
We seek innovators and leaders in this field who will manage the full end-to-end process and continually seek improvements. If you have strong customer relationships, resilience, and curiosity, we would love to hear from you.
We are committed to diversity, equity, and inclusion, leveraging unique perspectives to innovate and grow. Our people, policies, and programs empower you to lead a career and life less ordinary.
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Customer Experience Champion
5 days ago
Auckland, Auckland, New Zealand Tower Insurance Ltd. Full timeTower Insurance Ltd. is seeking a skilled professional to join our team as a Customer Experience Champion. In this role, you will be responsible for delivering beautifully simple and rewarding customer experiences.Your key responsibilities will include:Maximizing product value by managing the product backlogsOrganizing sprints and ensuring timely...
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Customer Experience Champion
5 days ago
Auckland, Auckland, New Zealand Auckland Transport Full timeOur MissionAuckland Transport is on a journey to deliver better customer service outcomes for the people of Tamaki Makaurau. We're looking for a passionate and resilient team member to join our Customer Care department as a Career Ambassador.This role will be the main point of contact for our customers, ensuring that we respond to their feedback in line with...
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Customer Experience Champion
5 days ago
Auckland, Auckland, New Zealand IKEA Full time**Role Overview:**We are seeking a highly skilled and experienced Resolutions Specialist II to join our team. As a key member of our customer support centre, you will be responsible for delivering exceptional customer experiences through expert knowledge and solutions.Key Responsibilities:Share knowledge and expertise with colleagues to handle and resolve...
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Customer Experience Champion
4 days ago
Auckland, Auckland, New Zealand The Baby Bunting group Full timeCompany OverviewThe Baby Bunting Group is a leading retailer of baby products and services, dedicated to providing exceptional customer experiences and building long-term relationships with our customers.We are committed to delivering outstanding service, quality products, and value for money to our customers. As a Service Manager, you will play a vital role...
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Customer Experience Champion
2 days ago
Auckland, Auckland, New Zealand Xplor Technologies Full timeJob OverviewXplor Technologies is seeking an experienced Customer Success Manager to join our Fitness & Wellbeing vertical in New Zealand. As a key member of our team, you will be responsible for managing existing customers, generating new leads, and delivering exceptional customer experiences. This role requires a passion for the fitness industry, excellent...
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Customer Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand Employme Solutions Limited Full timeYour Next ChallengeWe're on the hunt for a skilled Service Advisor to join our busy dealership in Auckland, New Zealand! As a key member of our team, you'll be responsible for delivering exceptional customer experiences while ensuring seamless vehicle servicing and repairs. If you're up for the challenge, please read on to learn more about this exciting...
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Customer Experience Champion
5 days ago
Auckland, Auckland, New Zealand Watercare Services Limited Full timeOur CompanyWatercare Services Limited is a leading provider of water and wastewater services in Auckland. We pride ourselves on delivering safe and reliable services to our community.Job SummaryAs a Contact Centre Representative, you will be responsible for handling customer inquiries and resolving issues related to water and wastewater...
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Customer Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand Floandfrankie Full timeAbout Flo & Frankie">We are a New Zealand, family-owned and run business known for our quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered. We have sustainability at the forefront of our minds as we continue our journey to always be...
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Customer Service Champion
2 weeks ago
Auckland, Auckland, New Zealand Fletcher Building Limited Full timeAbout the RoleWe are seeking a Customer Service Champion to lead our sales function and drive business growth across all regions. As a key member of the SLT, you will collaborate with the team to build our business strategy and execute sales plans.Key Responsibilities:Spearhead the development and execution of sales strategies, harnessing data and reviewing...
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Customer Experience Champion
1 week ago
Auckland, Auckland, New Zealand Auckland One Rail Full timeAuckland One Rail is proud to employ many people who contribute to the success of our train services in Auckland. We are looking for a Customer Service Ambassador on a full-time, fixed-term basis. Based out of Waitemata/Britomart, we need a friendly and skilled individual who can deliver high-quality customer service while working collaboratively with...
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Client Experience Champion
4 days ago
Auckland, Auckland, New Zealand Aon Hewitt Full timeJob Title: Client Experience ChampionJob Description:As a Client Experience Champion, you will play a critical role in shaping the client experience at Aon. You will be responsible for leading initiatives to improve client satisfaction and loyalty, while driving revenue growth across sales and service channels. Your key responsibilities will...
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Customer Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand Hubbox Ltd. Full timeAbout Us: At Hubbox Ltd., we're dedicated to serving up more than just great food – we're committed to providing an exceptional dining experience that leaves a lasting impression. Join our team as a Front of House professional, and become an integral part of our mission to deliver outstanding service, quality, and provenance to every guest.Why Choose Us? -...
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Customer Experience Champion
4 days ago
Auckland, Auckland, New Zealand Digitalgarage Full timeAbout the RoleWe are seeking a seasoned Product Ownership professional to join our team in bringing ambitious and exciting strategies to life. As a Product Owner, you will play a critical role in driving customer-centric solutions and contributing to a major customer initiative.Our ClientOur client is a leader in its field, operating within the retail,...
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Customer Service Champion
4 days ago
Auckland, Auckland, New Zealand Watercare Services Limited Full timeContact Centre RepresentativeWe are looking for a Customer Champion to join our fantastic contact centre team. As a specialist in customer service, you will be responsible for providing exceptional support and advice on all aspects of water and wastewater billing.In this role, you will work with customers to resolve queries and issues in a fast-paced...
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Inbound Customer Experience Champion
2 weeks ago
Auckland, Auckland, New Zealand Generate KiwiSaver Scheme Full timeAbout UsWe are a New Zealand-owned, award-winning KiwiSaver and wealth manager dedicated to educating and empowering our customers to make informed financial decisions. Our mission is to achieve strong long-term performance and grow Kiwis' wealth.Our business is built on a foundation of purpose and caring deeply about making a positive difference. We foster...
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Customer Experience Lead
6 days ago
Auckland, Auckland, New Zealand Vodafone New Zealand Limited Full timeJob DescriptionThis role plays a pivotal part in maintaining smooth and efficient store operations. As a Floor Lead, you'll be responsible for inspiring and guiding a team of passionate Customer Champions. Your primary objective will be to ensure every customer leaves thrilled with their One NZ Retail experience, with their needs and expectations exceeded.
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Customer Experience Specialist
2 weeks ago
Auckland, Auckland, New Zealand Hanes Brands Inc Full timeAbout Our CultureHanes Brands Australasia is a supportive and inclusive workplace, committed to creating high-quality products that enhance everyday life. Our iconic brands, such as Sheridan, Champion, and Bras N Things, are trusted by consumers for generations.The JobWe are seeking a motivated Casual Sales Team Member to join our team at the Bonds Outlet...
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Client Experience Champion
1 week ago
Auckland, Auckland, New Zealand Spark New Zealand Limited Full timeJob DescriptionWe are seeking a talented and motivated Retail Sales Associate to join our team at Spark New Zealand Limited. The ideal candidate will have a passion for delivering exceptional customer experiences and have strong communication skills.Key responsibilities include providing world-class retail and customer service, utilizing systems and product...
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Store Experience Champion
11 hours ago
Auckland, Auckland, New Zealand Canna Cabana Full timeWhy You Should Apply">At Canna Cabana, we are committed to providing our customers with an exceptional shopping experience. As an Assistant Store Manager, you will play a key role in achieving this goal by leading our team, driving sales, and ensuring a positive and productive work environment.Key Responsibilities">This includes:">Leading our sales team to...
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Customer Experience Strategist
2 weeks ago
Auckland, Auckland, New Zealand Rentokil Initial Full timeCompany Overview: Rentokil Initial is a leading provider of pest control and hygiene services. We are seeking an experienced professional to lead our customer service function in New Zealand and Fiji.">">Job Description: As the Head of Customer Experience, you will be responsible for driving the strategic direction, operations, and performance of our...