Customer Experience Champion

1 week ago


Auckland, Auckland, New Zealand Brewers Guild Of New Zealand Incorporated Full time

We are at the heart of good times, where work feels different. Join a family of iconic brands that bring everyone together to celebrate, connect and socialise.

Growth on tap is what we offer, with outstanding brands like Steinlager, Speight's & Wither Hills. Our Service Excellence Team focuses intensely on providing exceptional experiences for our customers and consumers.

We are looking for a passionate team member eager to deliver world-class service as a Customer Experience Champion. Responsibilities include managing service interactions through various channels, ensuring exceptional service across all platforms.

Key skills required include a strong focus on customer satisfaction, excellent communication skills, problem-solving abilities, and a passion for learning and continuous improvement.

We seek innovators and leaders in this field who will manage the full end-to-end process and continually seek improvements. If you have strong customer relationships, resilience, and curiosity, we would love to hear from you.

We are committed to diversity, equity, and inclusion, leveraging unique perspectives to innovate and grow. Our people, policies, and programs empower you to lead a career and life less ordinary.



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