Customer Experience Champion

3 days ago


Auckland, Auckland, New Zealand Auckland One Rail Full time

Auckland One Rail is proud to employ many people who contribute to the success of our train services in Auckland. We are looking for a Customer Service Ambassador on a full-time, fixed-term basis. Based out of Waitemata/Britomart, we need a friendly and skilled individual who can deliver high-quality customer service while working collaboratively with colleagues.

The ideal candidate will have excellent communication skills, both verbal and written, and be able to thrive under pressure. They should also be proactive, adaptable, and flexible in their work approach. A strong eye for detail and a professional demeanor are essential for this role. Working 40 hours per week across a seven-day roster, you will be allocated shifts on a rotating basis. Penalty rates and allowances apply, and you must be able to work weekends and public holidays as required.

This is an entry-level position that offers the chance to learn the ropes in a fast-paced environment. Full paid training and uniform are provided. If you live in the city or have reliable transport to and from Waitemata/Britomart, and have customer service experience, confidence, and a willingness to learn, please consider applying.



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