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Expert Customer Experience and Payroll Advisor

1 week ago

Wellington, Wellington, New Zealand Xero Full time

Xero's mission is to make life better for people in small business, their advisors, and communities worldwide. Our Customer Experience Team is dedicated to achieving this goal by providing exceptional customer experiences. As a key member of this team, you will take ownership of investigating and responding to customer cases, using your technical expertise and excellent communication skills to resolve issues.

About the Team

The Customer Experience Team is a collaborative and inclusive group of individuals who share a passion for delivering exceptional customer experiences. We work together to support our customers and contribute to the success of Xero.

We are looking for someone who is motivated, enthusiastic, and eager to learn and grow. If you have experience with payroll processes and possess a proactive approach to work, we encourage you to apply.

Key Benefits
  • Opportunities for training and development
  • Dedicated time for physical and mental wellbeing
  • Access to employee resource groups
  • Paid leave and statutory holidays

We value diversity and inclusion and welcome applications from candidates with varying levels of experience. If your past experience doesn't align perfectly, we invite you to apply anyway. You could be just the right person for this role and Xero.