Franchise Performance Specialist

2 days ago


Auckland, Auckland, New Zealand Metcash Trading Limited Full time

About the Opportunity

We are excited to announce an opportunity to join our Metcash Trading Limited team as a Franchise Performance Specialist. As a key member of our leadership team, you will be responsible for leading the retail operations field team and support office team.

Your Key Responsibilities

  1. Develop and implement strategies to improve franchise performance, focusing on sales growth, customer satisfaction, and operational efficiency.
  2. E nsure all franchise locations comply with company standards, local laws, and regulations related to the sale of alcohol.
  3. Provide comprehensive training to franchisees on store operations, product knowledge, customer service, and compliance with legal requirements.
  4. Regularly monitor and analyze sales data, financial reports, and customer feedback to identify trends and areas for improvement.
  5. Address and resolve any issues or conflicts between the franchisor and franchisees, ensuring smooth operations and positive relationships.

Why Join Us

We offer a supportive and flexible work environment, career growth opportunities, and a competitive salary package. If you are a motivated and results-driven individual with a passion for retail operations, we encourage you to apply for this exciting opportunity.



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