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Cafe Network Growth Specialist

2 weeks ago

Auckland, Auckland, New Zealand Ucc Coffee Australia & New Zealand Full time

**Our Story**

Robert Harris has been a part of New Zealand's fabric for over 70 years. We're proud of our heritage and our commitment to serving high-quality coffee to our customers.

We have a strong network of cafes across the country, each one unique and reflecting the community it serves. Our franchisees are passionate about delivering exceptional customer experiences and building strong relationships with their customers.

As a Franchise Relationship Manager, you'll be instrumental in driving growth and improvement across our cafe network. You'll work closely with our franchisees to identify areas for improvement and implement strategies to enhance performance.

**Key Responsibilities**

You'll be responsible for:

  • Developing and executing plans to drive cafe growth and improvement
  • Building strong relationships with franchisees to ensure operational excellence
  • Identifying and addressing areas for improvement across the cafe network

**What We're Looking For**

We're seeking a highly skilled and experienced individual who can lead our franchisee network to success. You'll need:

  • A strategic mindset and ability to drive growth and improvement
  • Experience in multi-site management, franchise operations, or key account management
  • A passion for delivering exceptional customer experiences