Franchise Business Development Manager
6 days ago
**About Us**
Robert Harris is a renowned coffee brand with a rich history in New Zealand. For over 70 years, we've been more than just a coffee shop – we're a staple in Kiwi communities, bringing people together over expertly crafted coffee.
We have a strong presence across the country, with 35 cafes operating in various locations. Each cafe is locally owned and operated by passionate franchisees who share our commitment to quality, consistency, and creating welcoming spaces for customers.
As a Franchise Relationship Manager, you'll play a crucial role in strengthening and growing our cafe network. You'll work closely with our franchisees to drive performance, profitability, and operational excellence, ensuring each cafe thrives as a successful local business.
**Your Focus**
Your key responsibilities will include:
- Building strong relationships with franchisees to drive growth and improvement
- Providing strategic leadership and hands-on support to ensure operational excellence
- Leading change and implementing initiatives to improve cafe performance
**Your Profile**
To be successful in this role, you'll need:
- A strategic mindset and problem-solving skills
- Experience in multi-site management, franchise operations, or key account management
- A grasp of business financials, compliance, and operational efficiencies
**What's on Offer?**
We offer a dynamic and fast-paced environment where you can grow and develop your skills. With a flexible work-life balance and opportunities for professional development, you'll thrive in this role.
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