Global CX Ambassador
7 days ago
About Your Team
As a Customer Experience People Lead, you'll be part of the global Customer Experience team, working closely with peers to drive alignment and cohesiveness across our global operations. Your team will be responsible for delivering exceptional support and guidance to our customers, empowering them to succeed in their business journey.
Your Key Deliverables
- Collaborate effectively with your global peers to drive alignment and cohesiveness across our global operations.
- Effectively coach your teams to achieve results, including quality, customer satisfaction, and productivity targets.
- Uplift overall capability of your team through effective ongoing development and coaching.
- Play a key role in change leadership, ensuring changes are well understood and adopted.
Why Join Xero?
We offer a range of benefits that reflect our human value, including generous paid leave, employee assistance programs, free medical insurance, wellbeing and sports programs, employee resource groups, and more. At Xero, you'll do the best work of your life and have the opportunity to make a real impact in the lives of our customers.
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