High Volume Cafe Supervisor
3 days ago
Columbus Coffee Albany: A Leading Cafe Experience
Located in the heart of Albany, our cafe is known for its exceptional customer service, high-quality food and beverages, and welcoming atmosphere. As a cafe manager, you'll play a key role in maintaining these high standards and driving sales growth.
About the Role
This is a hands-on management position that requires a strong passion for delivering exceptional customer experiences. You'll be responsible for leading a team of up to 15 staff members, managing front and back of house operations, and driving revenue growth.
Key Responsibilities:
- Lead a high-performing team of up to 15 staff members
- Manage all aspects of cafe operations, including front and back of house
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Monitor and control costs to achieve profit targets
Requirements
To succeed in this role, you'll need:
- A minimum of 2 years' experience in a senior cafe management role
- Proven track record of driving sales growth and improving customer satisfaction
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced environment
- Excellent knowledge of food safety and hygiene practices
Benefits
We offer:
- Competitive salary and performance-based bonuses
- Discounts on food and merchandise
- Ongoing training and development opportunities
- A fun and supportive work environment
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