Sales and Education Representative

2 weeks ago


Auckland, Auckland, New Zealand Creative Activation Full time

Creative Activation is a leading retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors.

About the Job Description

This role involves representing Nespresso at leading retailers within New Zealand, educating customers about our products and enhancing their shopping experience. The successful candidate will have strong communication skills, be able to articulate information clearly, and build relationships with diverse customers.

The Main Responsibilities:

  • To communicate effectively with customers, building rapport and providing exceptional service.
  • To educate customers about Nespresso coffee machines, highlighting their features and benefits.
  • To drive sales by converting engaging conversations into successful sales.
  • To promote Nespresso's brand values and promotional campaigns, enhancing customer understanding and brand loyalty.

Requirements and Qualifications

  • Excellent communication skills, enabling you to articulate information clearly and build relationships with diverse customers.
  • Customer education skills, focusing on teaching customers about products and enhancing their shopping experience.
  • Product knowledge, including a keen interest in coffee and the ability to quickly grasp and convey detailed product information.
  • Sales-driven approach, confident in turning customer interactions into sales and brand advocacy.
  • Reliability and independence, possessing a reliable mode of transport and the ability to work independently.

About You

  • You possess excellent communication skills and have a knack for making complex information accessible.
  • You're passionate about coffee and eager to share your product knowledge with customers.
  • You thrive in a fast-paced retail environment and are committed to providing outstanding customer service.
  • You have a car and valid driver's license and thrive being in a face-to-face environment.
  • You're available for weekend shifts and have the flexibility to cover multiple stores in various locations.


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