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Business Process Optimization Specialist

1 week ago

Auckland, Auckland, New Zealand TOWER Insurance Ltd. Full time

TOWER Insurance Ltd. is committed to creating an inclusive workplace where everyone feels valued, safe, and respected.

About Us

We pride ourselves on encouraging everyone to bring their whole selves to work, embracing diverse opinions, experiences, and backgrounds.

In this Senior Business Analyst role, you will play a vital part in shaping the future of insurance in New Zealand and the Pacific.

Your focus will be on providing expert advice related to business analysis, mentoring junior BAs, and contributing to practice capability.

You will be responsible for embracing agility and Lean thinking to deliver value early to customers, improving and reimagining business processes, and leading requirements analysis.

Requirements
  • At least 8 years of industry prior experience in Information Technology & IT, preferably in the insurance industry
  • A 'customer first mind-set' and a bias for getting things done
  • A catalyst for innovation - you must think beyond a project or program, to a wider more seamless application of ideas and values
  • Ability to facilitate and promote collaboration between designers and technical team members
  • Ownership of user stories/requirements