Network Systems Engineer
2 days ago
**Company Overview:**
NTT DATA, Inc. is a global leader in business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organizations move confidently and sustainably into the digital future. Our diverse experts in more than 50 countries work together with a robust partner ecosystem of established and start-up companies.
About NTT DATA:
- We provide business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.
- We are one of the leading providers of digital and AI infrastructure in the world.
Job Description:
The Field Services Engineer (L2) plays a crucial role in providing a managed service to clients to ensure their infrastructure remains operational through proactive monitoring, identifying, investigating, and resolving incidents, service requests, and alerts.
This position focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' infrastructure and services.
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