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Application Analyst I
7 days ago
About Us
We're committed to providing extraordinary healthcare at Cooper University Health Care. Our team is dedicated to staying ahead of the curve in clinical innovation and facility upgrades. We offer competitive rates and compensation programs to our employees, along with a comprehensive benefits package that includes health, dental, vision, life, disability, and retirement options.
Epic Application Analyst Job Description
The Cooper IT team is seeking an experienced Application Analyst I to join our Epic Applications Team. This role involves supporting registration and scheduling workflows, troubleshooting operational workflow issues, and participating in testing activities. Key requirements include:
- Experience with Epic Registration, Scheduling, and/or Referrals & Authorizations workflows.
- Healthcare experience in hospital, medical practice, or health system settings.
- Bachelor's degree preferred; relevant clinical, certification, and/or technical experience may be considered in lieu of degree.
Job Responsibilities
As an Application Analyst I, you'll be responsible for:
- Providing first-tier support to application users.
- Responding to user inquiries or resolving application issues via phone, email, or in-person support.
- Troubleshooting operational workflow issues impacting providers, patients, and end-users.
- Serving as a liaison between end-users and application analysts.
- Participating in testing activities, executing test scripts, and documenting results.
Benefits
You'll enjoy a comprehensive benefits package, including:
- Health, dental, vision, life, disability, and retirement options.
- Competitive compensation programs.
- Attractive work environments.
- Opportunities for career advancement through professional development.