IT Application Analyst
4 days ago
**About Us**
Cooper University Health Care is dedicated to providing extraordinary healthcare services. Our commitment to our employees includes competitive rates and compensation programs, as well as a comprehensive benefits package featuring health, dental, vision, life, disability, and retirement benefits.
**Key Responsibilities:**
- Serve as a liaison between end-users, subject matter experts, and technical support, providing on-call support 24/7 and monitoring queues, event logs, and brokers to perform maintenance as required.
- Create ad hoc reports per user specifications and develop, plan, and execute testing for supported applications, maintaining support documentation, service desk routing, and knowledge base entries.
- Document and revise system design procedures, test procedures, and quality standards, communicating all necessary application changes, enhancements, and procedures to internal department teams.
**Benefits:**
- Comprehensive benefits package featuring health, dental, vision, life, disability, and retirement benefits.
- Competitive rates and compensation programs.
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