Cafe Operations Manager

1 month ago


Auckland, Auckland, New Zealand Amiable 2 Limited Full time
Cafe Manager Job Description

Main duties include:

  • Oversee the daily operation of the cafe, ensuring seamless service delivery.
  • Plan and organize special events and functions to drive sales and customer engagement.
  • Collaborate with chefs to develop and update menus, ensuring a unique and appealing dining experience.
  • Ensure customer service standards are met, addressing inquiries and complaints in a timely and professional manner.
  • Manage stock levels, maintain accurate records, and optimize ordering processes to minimize waste and costs.
  • Oversee the Eftpos machine system and maintain all financial records, ensuring accuracy and compliance.
  • Manage staff rosters, control labor costs, and recruit, train, and oversee staff to ensure a high-performing team.
  • Implement and maintain health and safety regulations, ensuring a safe working environment.

Requirements:

  • Related diploma or above qualification.
  • 3 years of related work experience if a diploma is not available.
  • Morning start is a must.
  • Strong management and leadership skills.
  • Excellent communication and customer service skills.
  • A good team player with the ability to work in a high-pressure environment.

Other Job Details:

  • $29.66 - $32 per hour, depending on experience.
  • Minimum 30 hours per week.


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