Cafe Operations Manager
1 month ago
Main duties include:
- Oversee the daily operation of the cafe, ensuring seamless service delivery.
- Plan and organize special events and functions to drive sales and customer engagement.
- Collaborate with chefs to develop and update menus, ensuring a unique and appealing dining experience.
- Ensure customer service standards are met, addressing inquiries and complaints in a timely and professional manner.
- Manage stock levels, maintain accurate records, and optimize ordering processes to minimize waste and costs.
- Oversee the Eftpos machine system and maintain all financial records, ensuring accuracy and compliance.
- Manage staff rosters, control labor costs, and recruit, train, and oversee staff to ensure a high-performing team.
- Implement and maintain health and safety regulations, ensuring a safe working environment.
Requirements:
- Related diploma or above qualification.
- 3 years of related work experience if a diploma is not available.
- Morning start is a must.
- Strong management and leadership skills.
- Excellent communication and customer service skills.
- A good team player with the ability to work in a high-pressure environment.
Other Job Details:
- $29.66 - $32 per hour, depending on experience.
- Minimum 30 hours per week.
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