Restaurant Operations Manager

3 weeks ago


Auckland, Auckland, New Zealand YK Shortland Ltd Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly skilled Restaurant Operations Manager to lead our restaurant team. The successful candidate will be responsible for managing restaurant operations, ensuring exceptional customer service, and developing menus with the kitchen team.

Key Responsibilities:

  • Manage restaurant operations, including staff rosters, budgets, and policies and procedures.
  • Maintain exceptional levels of customer service, responding to guest queries in a timely and efficient manner.
  • Develop menus with the kitchen team, ensuring high-quality food products.
  • Recruit, manage, train, and develop the restaurant team, promoting a positive and productive work environment.
  • Set departmental targets and objectives, work schedules, and budgets.
  • Evaluate guest satisfaction levels, focusing on continuous improvement.

Requirements:

  • Qualification with a relevant major or over three years of relevant work experience.
  • Good communication skills, time management, and high standards of personal hygiene.


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