Cafe Operations Manager

1 month ago


Auckland, Auckland, New Zealand Working In Full time
Cafe Supervisor Job Description

As a Cafe Supervisor, you will play a key role in ensuring the smooth operation of our cafe. You will be responsible for supervising and guiding cafe staff, working closely with the Executive Chef to maintain high standards of food quality and presentation.

Key Responsibilities:

  • Supervise and guide cafe staff to ensure efficient cafe operations
  • Manage FOH staff to enhance the resident experience
  • Provide excellent customer service to residents and visitors
  • Work with the Head Chef and Village Co-Ordinator on catering and special events
  • Collaborate with the chef on menu planning and preparation
  • Ensure food and beverages meet quality standards
  • Monitor and manage cafe inventory
  • Oversee procedures and monitor POS and Eftpos transactions
  • Maintain a clean and hygienic cafe environment
  • Train and mentor cafe staff
  • Collect and analyze customer feedback
  • Plan and execute special events and promotions

Requirements:

  • 3 years relevant work experience in hospitality and retail sales/management or a relevant qualification (level 4 minimum)

Working In: We are a dynamic and growing company that values our employees and provides a supportive work environment. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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