
Global Solutions Operations Lead
3 days ago
As a key member of Glory Global Solutions, you will lead the service's business and operations for the SEA region. Your focus will be on delivering best-in-class customer experiences, driving financial performance, achieving operational excellence, and leading the organization to deliver business outcomes.
The role is accountable for the successful delivery of services to our customers and the profitability of that service. You will build and sustain relationships with strategic partners, customers, and internal stakeholders, including regional and global teams.
- Main Responsibilities:
- Create and optimize customer journeys to drive continuous improvement in customer experience
- Maintain high-quality service standards as per Service Level Agreements (SLA)
- Manage customer escalations and ensure effective resolution of customer enquiries and complaints
- Deliver monthly management information and reports
You will work closely with the Sales Management Team to support key sales activities and key customer activities. Align with sales on renewal and up-sell strategy, ensuring service profitability is maintained and risk is adequately managed.
- Financial Performance:
- Deliver targeted annual revenue, contribution, and profit
- Ensure direct costs, particularly direct and indirect labor and spares costs, are appropriate for required work levels
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Global Recruitment Lead
4 days ago
Queenstown, New Zealand Alwayshired Full timeCompany OverviewAlwayshired is a leading provider of innovative HR solutions, specializing in global recruitment and talent acquisition. Our mission is to connect talented professionals with exciting opportunities, while fostering a culture of excellence and innovation.Job DescriptionWe are seeking a highly motivated and experienced Global Recruitment Lead...
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Service Delivery Manager, SEA
7 days ago
Queenstown, New Zealand Glory Global Solutions Full timeROLE PURPOSE This role leads the service’s business and operations for the SEA region.The focus of the role is to deliver best in class customer experience, drive financial performance, achieve operational excellence and lead the organization to deliver business outcomes. The Service Manager is accountable for the successful delivery of service to our...
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Regional Service Manager
3 days ago
Queenstown, New Zealand Glory Global Solutions Full timeAs a Regional Service Manager, you will be responsible for leading our service delivery team in the SEA region. Your focus will be on delivering exceptional customer experiences, driving financial performance, and achieving operational excellence.Your main responsibilities will include:Organization Development and Leadership:Establish and maintain personal...
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Global Operations Manager
2 days ago
Queenstown, New Zealand Hafnia Full timeHafnia is a leading oil product tanker owner and operator that provides transportation services to national and international companies. Our company prioritizes strong relationships with our customers, focusing on their needs 100%.We strive to offer customers the best solution for their transportation needs, resulting in a strong reputation and commitment to...
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Global Talent Strategist
17 hours ago
Queenstown, New Zealand Equinix Full timeKey ResponsibilitiesThe Talent Partnership Manager will be responsible for:Collaborating with global talent teams to develop and implement regional talent initiative rollout plans that align with the organization's overall talent objectivesPartnering closely with global talent teams to ensure the successful rollout of talent solutions in the APAC region,...
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BMS Solutions Manager Lead
3 days ago
Queenstown, New Zealand Mitsubishi Electric Full timeAbout Mitsubishi ElectricWe are a global leader in the field of Building Management Systems (BMS) solutions. Our company is dedicated to providing innovative and reliable products and services that meet the changing needs of our customers. As a member of our team, you will have the opportunity to work with a talented group of professionals who are passionate...
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Global Partnership Manager
3 days ago
Queenstown, New Zealand Equinix Full timeJob Summary: We are looking for a seasoned professional to manage our global talent partnerships in the APAC region. This role involves collaborating with global talent teams to ensure the successful rollout of talent solutions, building strong relationships with internal stakeholders, and developing regional talent initiative rollout plans that align with...
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Global Sales Promotion Lead
6 days ago
Queenstown, New Zealand Recooty Full timeCompany Overview:Recooty is built upon the success story of 'Idea to IPO', a publication that chronicles the journey of a serial entrepreneur behind two multi-billion dollar startups. A comprehensive website accompanies the book, featuring supplementary resources and templates.We are seeking a driven individual to partner with our founder, capitalizing on...
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Service Delivery Excellence Manager
3 days ago
Queenstown, New Zealand Glory Global Solutions Full timeGCS is looking for a seasoned professional to lead our service delivery team in the SEA region. As a Service Delivery Excellence Manager, you will be responsible for delivering exceptional customer experiences, driving financial performance, and achieving operational excellence.Your main responsibilities will include:Services and Operations Management:Manage...
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Site Operations Lead
2 days ago
Queenstown, New Zealand Consortium For Clinical Research And Innovation Singapore Full time**About the Role:**We are looking for an experienced Site Operations Lead to join our team and oversee the successful execution of site operations.Key Responsibilities:SUPERVISE AND COORDINATE WITH CONTRACTORS TO ENSURE QUALITY CONTROL AND COMPLIANCE WITH CONTRACT SPECIFICATIONS.CONDUCT REGULAR INSPECTIONS TO IDENTIFY POTENTIAL ISSUES AND IMPLEMENT...
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Channel Strategy and Operations Lead
5 days ago
Queenstown, New Zealand Stryker Full timeAbout This RoleWe are seeking an experienced professional to join our team as Channel Strategy and Operations Lead. In this role, you will play a key part in developing and executing strategy related to all Indirect Channels in Australia and New Zealand.Your responsibilities will include leading the process of GX metrics and IC performance data analysis,...
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Customer Experience Director SEA
3 days ago
Queenstown, New Zealand Glory Global Solutions Full timeWe are seeking an experienced professional to lead our service delivery team in the SEA region. As a Customer Experience Director, you will be responsible for delivering exceptional customer experiences, driving financial performance, and achieving operational excellence.Your main responsibilities will include:Customer Focus:Define and optimize customer...
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Sales Security Specialist
2 days ago
Queenstown, New Zealand Motorola Solutions Full timeCompany OverviewMotorola Solutions is a global leader in the provision of critical communications, video security and command center technologies. Our solutions support public safety agencies and enterprises, enabling the coordination that's critical for safer communities, schools, hospitals and businesses.We believe that everything starts with our people....
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Healthcare Application Solutions Lead
5 days ago
Queenstown, New Zealand Synapxe Full time**Healthcare Technology Solutions**Synapxe is a leading provider of healthcare technology solutions, empowering organizations to deliver exceptional patient care. We develop and implement innovative solutions that meet the evolving needs of patients and stakeholders.**Job Role**This role involves managing projects related to healthcare business application...
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Rental Operations Team Lead
6 days ago
Queenstown, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeJob SummaryWe are seeking a highly motivated and experienced Rental Operations Team Lead to join our team. As a key member of our snowsports department, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of rentals staff.About the RoleProvide guidance and support to the Head of Department in the...
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Cyber Security Solutions Architect
20 hours ago
Queenstown, New Zealand Thales Full timeCompany OverviewThales is a global leader in the aerospace, defense, and security industries. With over 2,100 employees in Singapore, the company has established itself as a trusted partner for governments and organizations around the world.Job DescriptionWe are seeking an experienced Software Engineer to join our team in Singapore. As a key member of our...
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Talent Solutions Partnership Manager
16 hours ago
Queenstown, New Zealand Equinix Full timeJob SummaryThis role is responsible for driving and executing global talent solutions in the APAC region, fostering strong partnerships within the region. The Talent Partnership Manager collaborates with global talent teams to ensure the successful rollout of talent solutions.
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Global Talent Acquisition Specialist
5 days ago
Queenstown, New Zealand Alwayshired Full time**Company Overview**Alwayshired is a global organization that aims to provide innovative recruitment solutions to businesses across various industries.**Job Description**We are seeking an experienced Global Talent Acquisition Specialist to join our team. The successful candidate will be responsible for full-cycle recruitment for domestic and international...
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Cybersecurity Solutions Engineer
2 days ago
Queenstown, New Zealand Thales Full timeAbout UsThales is a global leader in the aerospace, defence, security, and digital identity markets. We operate in 68 countries and employ 80,000 people worldwide. Our presence in Singapore spans four decades, and we have established ourselves as a major player in the region's aerospace industry.\Job RoleWe are looking for an experienced Software Engineer to...
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Metrology Lead
6 days ago
Queenstown, New Zealand Agency For Science, Technology And Research Full timeAbout the RoleWe are seeking an experienced Metrology Lead to join our team at the Agency For Science, Technology And Research (A*STAR). As a key member of our metrology team, you will play a crucial role in leading the development and establishment of internationally recognized measurement standards.Key ResponsibilitiesLead the development, establishment,...