Customer Service Lead
3 days ago
We are a leading mental health and addiction service in Aotearoa, committed to empowering individuals to live full lives in their communities. Our mission is to prioritize mental health while aiming for overall well-being. We foster strong whānau connections and strive to create a welcoming environment for all our staff and visitors.
The JobWe are seeking an experienced Facility Lead to ensure our office exceeds the expectations of our team members and visitors. The successful candidate will be responsible for effectively anticipating, coordinating, and maintaining the building hospitality functions and facilities. This role requires exceptional customer service skills and the ability to maintain an efficient, effective, and welcoming office environment.
Key Responsibilities- Oversight and contribution to our office culture, creating a positive work environment for our staff.
- Point of contact with the building landlord and contractors to manage building compliance, maintenance, and safety concerns.
- Chair the facility Safety & Wellbeing committee, overseeing hazard management and creating agendas and minutes/action plans.
- Ensuring the smooth running of our office across all areas.
- Excellent communication skills, both written and verbal.
- Proven time management, organisation, and file maintenance abilities.
- Excellent attention to detail, particularly with written documents.
- Intermediate or advanced knowledge of Microsoft Office suite and other office technologies.
- Administration or facilities experience or relevant qualification preferred but not essential.
- Ability to encourage and support our teams to come together.
- Driver's Licence.
- First Aid Certificate.
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Customer Service Team Lead
3 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeCompany OverviewThe Parliamentary Service is a leading organization providing essential information systems, technology, and communications services to the parliamentary operations in New Zealand. Our IST Group is dedicated to delivering exceptional service and support, fostering a customer-centric approach across the group and with external providers.About...
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Team Lead
5 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeThe Parliamentary Service is committed to delivering exceptional customer service and support. We are seeking an experienced Squad Lead to join our IST Customer Service unit and lead our team in delivering high-quality services to our customers.About the Role:This is a full-time, fixed-term position running until December 2025. The successful candidate will...
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Squad Lead
5 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeWe are looking for a seasoned people leader to fill the IST Customer Service Squad Lead position. This role offers a unique opportunity to lead a team at the heart of New Zealand's democracy, ensuring that our customers receive the highest level of support and service.About the Role:This is a full-time, fixed-term position running until December 2025. As...
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Customer Service Operations Manager
5 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeThe Parliamentary Service is seeking a highly skilled and experienced Squad Lead to join our IST Customer Service unit. This is a full-time, fixed-term position running until December 2025.Key Responsibilities:Customer Service and Stakeholder Management: Deliver exceptional service to customers and maintain key stakeholder relationships across business...
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Customer Service Squad Leader
3 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeTe Tima | The Team:Our IST Group is the backbone of New Zealand's parliamentary operations, providing essential information systems, technology, and communications services to the Parliamentary Service, the Office of the Clerk of the House of Representatives, and other partnering agencies.Our IST Customer Service unit is dedicated to delivering exceptional...
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Customer Service Squad Leader
5 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeTe Tīma | The Team:Our IST Group is the backbone of New Zealand's parliamentary operations, providing essential information systems, technology, and communications services to the Parliamentary Service, the Office of the Clerk of the House of Representatives, and other partnering agencies. Our IST Customer Service unit is dedicated to delivering exceptional...
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Customer Support Leadership Role
5 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeWe are seeking a highly skilled and experienced Squad Lead to join our IST Customer Service unit. This role offers a unique opportunity to lead a team at the heart of New Zealand's democracy, ensuring that our customers receive the highest level of support and service.About the Role:This is a full-time, fixed-term position running until December 2025. The...
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Customer Service Team Lead
1 week ago
Wellington, Wellington, New Zealand Mitre 10 (New Zealand) Limited Full timeJob PurposeThe Customer Service Team Lead is responsible for leading a team of customer service representatives to deliver exceptional customer experiences. This role requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment.
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Customer Service Team Lead
3 days ago
Wellington, Wellington, New Zealand New Zealand Parliament Full timeAbout the IST Customer Service Squad Leader RoleThe Parliamentary Service is seeking a seasoned people leader to join our IST Group as a Customer Service Squad Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our internal and external customers.Key Responsibilities:Customer Service and...
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Customer Technical Engineer
17 hours ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeTe tIma | The team:If there is one thing that we pride ourselves on above all else, it is our people, who are literally world-class.To support these wonderful people who lead and shape New Zealand's democracy, is the Parliamentary Service.As a core function of this support is the IST team comprised of many different business units and experienced people.You...
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Customer Technical Engineer
3 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeTe tĪma | The team:If there is one thing that we pride ourselves on above all else, it is our people, who are literally world-class. To support these wonderful people who lead and shape New Zealand's democracy, is the Parliamentary Service. As a core function of this support is the IST team comprised of many different business units and experienced...
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Lead Payroll Expert
2 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeRole OverviewThe Team Lead/Senior Payroll Officer is a critical role that combines hands-on payroll expertise with leadership responsibilities. This position involves processing multiple pay runs, collective agreements, and stakeholder relationships, as well as developing and implementing quality assurance processes.Main ResponsibilitiesOversee the...
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Service Delivery Squad Manager
2 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeJob DescriptionWe are seeking an experienced leader to manage our Customer Service Squad, focusing on delivering exceptional service to our customers and maintaining key stakeholder relationships across business groups. As a seasoned people leader, you will be responsible for driving strategic targets, providing day-to-day operational management, motivating...
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Team Lead Customer Service
2 weeks ago
Wellington, Wellington, New Zealand New Zealand Government Full timeJob SummaryThis is an exciting opportunity to take on a leadership role and contribute to the growth and success of our finance operations. As the Billing Manager, you will be responsible for leading a team of billing specialists, managing workflows, and driving process improvements.Main Responsibilities:Lead a team of billing specialists in delivering...
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Customer Experience Advocate
2 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeJob DescriptionThe Customer Experience Advocate is responsible for delivering high-quality IT services to our customers, including assistance with IT-related incidents, diagnosis and resolution of software and hardware issues, and implementation of temporary or permanent fixes as needed. Key responsibilities include:Providing technical assistance to...
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Customer Service and Sales Lead
1 week ago
Wellington, Wellington, New Zealand Tank Juice Full timeAbout Our CompanyTANK Juice is a leading provider of healthy living options in New Zealand.Job OverviewWe are looking for an Assistant Store Manager to join our team at our Commercial Bay store.Key ResponsibilitiesAssist the Store Manager in overseeing the day-to-day operations of the storeLead a team of employees to deliver exceptional customer service and...
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Customer Service Excellence Lead
1 day ago
Wellington, Wellington, New Zealand Resolution Life Full timeAt Resolution Life, we're committed to delivering exceptional customer experiences. As a key member of our leadership team, you'll play a crucial role in driving business growth and enhancing satisfaction through industry-leading service.About UsWe've been supporting New Zealanders for nearly 150 years, providing a range of personal, business, and employee...
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Team Lead/Senior Payroll Officer
3 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeJoin Parliamentary Service and play a vital part in supporting New Zealand's democracy.Parliamentary Service provides essential support to Members of Parliament, their staff, and parliamentary agencies.Our values—Integrity, Manaakitanga, Accountability, Whanaungatanga, and Empowerment—guide our work as we strive to have the best people supporting the...
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Customer Service
5 days ago
Wellington, Wellington, New Zealand Anzor Australia Full timeSeek Category: Manufacturing Transport & LogisticsSeek Sub Category: Manufacturing, Transport & Logistics - Warehousing, Storage & DistributionBranch: WellingtonCompany DescriptionAnzor is the leading supplier of stainless steel fasteners in New Zealand, offering the widest range and largest stock of stainless fasteners and fittings in the country.As a 100%...
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IT Service Delivery Expert
2 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeAbout the RoleWe are seeking an experienced IT Service Delivery Expert to join our team at Parliamentary Service. As a key member of our IST Customer Service unit, you will be responsible for delivering high-quality IT services to our customers, including assistance with IT-related incidents, diagnosis and resolution of software and hardware issues, and...