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Process Improvement Manager

2 weeks ago

Dunedin, Otago, New Zealand University Of Otago Full time

Job Summary: The University of Otago is seeking a skilled Business Analyst - Continuous Improvement Specialist to join our dynamic team. As a key member, you will drive efficiency and innovation by fostering a culture of positive change, collaboration, and innovation. You will work closely with stakeholders to identify areas for improvement and develop solutions to enhance key processes and drive lasting transformation across the university.

Key Responsibilities: Your primary responsibilities will include working with a wide range of stakeholders to provide expert business and process analysis. You will facilitate workshops, map processes, analyse data for trends, bottlenecks, and process waste, and identify improvement opportunities. Your assessments will lead to the ideation, prioritisation, and implementation of solutions including process optimisation, design thinking, automation, and consolidation/standardisation.

Requirements: To be successful in this role, you must have the ability to analyse and interpret information, deal with challenges creatively, and achieve business-focused solutions. You should have experience in process analysis, process mapping, and implementing process change within a large or complex organisation. Additionally, you must possess knowledge of cost-benefit modelling techniques, formal business analysis tools, and methodologies such as Lean Six Sigma.