Vehicle Management Associate
6 days ago
Job Description
In this role as a Rental Operations Agent, you will be responsible for handling all aspects of our business, including front-of-house and back-of-house operations. You will interact with customers, market products and services, complete rental transactions, contracts, and bookings, and perform vehicle inspections and maintenance tasks. The ideal candidate will possess excellent customer service skills, be able to work effectively in a fast-paced environment, and have the ability to learn and use various computer systems.
Key Responsibilities:
- Deliver exceptional customer service through effective communication and problem-solving skills.
- Market and promote products and services to meet customer needs.
- Process rental transactions, contracts, and bookings efficiently and accurately.
- Inspect vehicles for damages and maintenance issues, performing necessary repairs or reporting to supervisors.
- Clean and maintain vehicles to ensure they are ready for customers.
Requirements:
- A full, clean, valid Class 1 driver's license is essential for this role.
- Previous experience in retail, hospitality, customer service, or similar roles is preferred.
- You should be comfortable working in a fast-paced environment while maintaining a high level of professionalism and attention to detail.
- The ability to learn and use various computer systems to accurately input rental information is a must.
What We Offer:
- A competitive hourly rate of $25.25, plus opportunities to increase earnings through our sales incentive scheme.
- A comprehensive wellbeing program including life insurance, discounted health insurance, and superannuation options.
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