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End-User Support Professional

1 week ago

Wellington, Wellington, New Zealand Green Light Worldwide Full time
Job Description: We are seeking a highly skilled Onsite Support Engineer to join our team in Wellington. As an Onsite Support Engineer, you will be responsible for providing top-notch technical support to our clients, ensuring they receive the best possible service. Your key responsibilities will include:

  • Providing expert technical assistance to end-users.
  • Investigating and resolving incidents and service requests efficiently.
  • Collaborating with internal teams to ensure seamless delivery of services.
  • Staying current with industry developments and emerging technologies.

Essential Requirements:
  • Bachelor's degree in computer science, information systems, or similar.
  • At least two years' experience in IT performance analysis and end-user support.
  • Strong analytical and problem-solving skills.
  • Exceptional communication and interpersonal skills.