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Analytical Operations Manager

1 week ago

Auckland, Auckland, New Zealand Talent Full time

Talent Overview:

Talent is a leading provider of recruitment services, offering expert advice and tailored solutions to clients across various industries.

**Job Description:**

Talent is currently seeking an experienced Business Process Improvement Specialist to join their dynamic team and contribute to the success of their ICT vision and business objectives.

The ideal candidate will possess strong analytical skills, exceptional organisational abilities, and a proven track record of driving process improvements across multiple initiatives.

This role will involve coaching teams, facilitating Agile ceremonies, and promoting process improvements across multiple projects.

Key Responsibilities:

  • Collaborate with end users and subject matter experts to identify business needs, gather requirements, and ensure alignment with strategic goals.
  • Provide user stories and coaching for multi-disciplinary teams, ensuring that business-driven acceptance criteria and test cases are clearly defined.
  • Participate in and facilitate Agile ceremonies such as Backlog Refinement, Daily Stand-ups, Iteration/Release Planning, Showcases/Sprint Reviews, and Retrospectives.
  • Lead value and process mapping exercises, supporting knowledge creation for process improvements.
  • Apply change management principles to all initiatives, ensuring smooth transitions and successful project outcomes.
  • Collaborate with Project Managers to plan and manage upcoming business process analysis workstreams.

Required Skills and Qualifications:

  • Strong analytical skills with the ability to collect and interpret data.
  • Exceptional organisational skills with the ability to prioritise and manage multiple tasks.
  • Strategic thinking and the ability to make sound decisions in a dynamic environment.
  • Ability to think holistically about end-to-end processes and drive improvements.
  • Experience with structured problem solving, process management, and continuous improvement techniques.
  • Ability to work cross-functionally and manage diverse projects simultaneously.
  • A customer service-oriented mindset with a sense of personal ownership and accountability.
  • A champion of collaborative and flexible working practices.

Benefits:

  • Possibility to work in a collaborative, innovative environment where your skills and contributions will have a meaningful impact.
  • Professional development opportunities.
  • Chances to be part of a high-performing team dedicated to excellence.

How to Apply:

If you are passionate about driving business process improvements and have the experience to excel in this role, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this position.