Touring Lead Specialist

2 weeks ago


Queenstown, New Zealand New Zealand Fine Touring Full time
Company Overview
New Zealand Fine Touring is a technology-driven travel company with significant market opportunities and a rapid growth trajectory. We operate a multi-channel strategy selling travel in New Zealand and Australia, offering tailored advice to our customers ensuring they get the best experience possible.
We are proud to bring New Zealand and Australia to the world.
Salary
The salary for this role is competitive and reflects the company's commitment to attracting top talent.
About the Role
As a Guided Coach Touring Lead, you will play a vital role in cultivating relationships with external tour operators, delivering high-quality offerings that meet market demands.
  1. Develop a comprehensive understanding of available products.
  2. Foster strong relationships with the Sales and Marketing teams to gather customer insights and identify market trends related to guided tours.
  3. Maintain proactive communication with guided tour suppliers, providing timely updates on changes, feedback, and potential collaborative opportunities.
  4. Source and manage new season pricing, ensuring timely updates and accuracy, while diligently tracking new product launches and identifying expired product listings.
  5. Continuously assess existing guided tour offerings to ensure alignment with current market demands and customer preferences.
Key Capabilities
  • Meticulous attention to detail and proactive approach.
  • Demonstrates resilience and agility.
  • Exceptional time management skills.
  • Excellent relationship-building skills, with both internal and external stakeholders.
  • High degree of computer literacy with proficiency in G-suite programs.
  • Sound level of numerical and data analysis skills.
  • Understanding of API Connections and Coach Touring is preferred but not essential.
What's On Offer?
An energetic, fun and people-first company culture. An opportunity to join a high-growth and successful company based in beautiful Wanaka. Career growth and development opportunities. Competitive salary and industry perks. Flexible work hours. This is an excellent opportunity to be part of a dynamic and growing organisation.

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