Guided Coach Touring Lead

2 weeks ago


Queenstown, New Zealand New Zealand Fine Touring Full time

Fine Tours Group - FTG (New Zealand Fine Touring - NZFT and Inside Australia Travel - IAT) is a tech-enabled travel business with a market opportunity and rapid growth trajectory.
FTG operates a multichannel strategy selling travel in New Zealand and Australia.
We offer highly tailored and bespoke advice to our customers, ensuring they get the best experience possible.
We are proud to bring New Zealand and Australia to the world
We are looking for a Guided Coach Touring Lead to join our friendly, dynamic, and busy team based in Wanaka.
As a Guided Coach Touring Lead, you will play a vital role in cultivating and managing our relationships with external tour operators, ensuring the delivery of high-quality, market-relevant offerings.What does the Role looks like?
Build a strong understanding of the available products.
Passion for New Zealand and Australian Guided Coach Touring and advancing your knowledge of what is offered.
Foster relationships with the Sales and Marketing teams to gather customer insights and identify market trends related to guided tours.
Ensure that our internal system is accurate and up-to-date with information to empower the Sales team to confidently sell guided touring.
Maintain proactive communication with guided tour suppliers, providing timely updates on changes, feedback, and potential collaborative opportunities.
Source and manage new season pricing, ensuring timely updates and accuracy, while also diligently tracking new product launches and identifying expired product listings.
Continuously assess existing guided tour offerings to ensure they remain aligned with current market demands and customer preferences.
Hours of work: Full-time, 40 hours per week.
Requirements 3+ years of experience in a customer service or New Zealand tourism-related role is advantageous Strong administration and organisational skills Passion for NZ and Australian Travel
Sound knowledge of the Inbound Tourism Industry Right to work in New Zealand Key Capabilities Meticulous attention to detail and proactive approach Demonstrates resilience and agility Exceptional time management skills Excellent relationship-building skills, with both internal and external stakeholders High degree of computer literacy with proficiency in the G-suite programs Sound level of numerical and data analysis skills Understanding of API Connections and Coach Touring is preferred but not essential BenefitsWhat's on offer?
An energetic, fun and people first company culture.
An opportunity to join a high growth and successful company based in beautiful Wanaka
Career growth and development opportunities.
Competitive salary and industry perks.
Flexible work hours.
This is an excellent opportunity to join a dynamic and growing organisation.
If this sounds like the role for you, click on 'apply' below.



  • Queenstown, New Zealand New Zealand Fine Touring Group Full time

    Fine Tours Group - FTG (New Zealand Fine Touring - NZFT and Inside Australia Travel - IAT) is a tech-enabled travel business with a market opportunity and rapid growth trajectory.FTG operates a multichannel strategy selling travel in New Zealand and Australia.We offer highly tailored and bespoke advice to our customers, ensuring they get the best experience...


  • Queenstown, New Zealand New Zealand Fine Touring Full time

    About New Zealand Fine Touring">We are a tech-enabled travel business with a market opportunity and rapid growth trajectory. Our multichannel strategy sells travel in New Zealand and Australia, and we offer bespoke advice and tailored experiences to our customers.">The Guided Coach Touring Lead Role">We are seeking an experienced Guided Coach Touring Lead to...


  • Queenstown, New Zealand New Zealand Fine Touring Group Full time

    **Job Description**We are seeking an experienced Guided Coach Touring Lead to join our team in Wanaka. The successful candidate will have a passion for New Zealand and Australian travel, as well as a strong understanding of the Inbound Tourism Industry.**Key Responsibilities:**Develop a strong understanding of available products and advance your knowledge of...


  • Queenstown, New Zealand New Zealand Fine Touring Group Full time

    **Role Overview**We are looking for an experienced Guided Coach Touring Lead to join our team in Wanaka. As a key member of our team, you will be responsible for cultivating and managing relationships with external tour operators, ensuring the delivery of high-quality, market-relevant offerings.**Key Responsibilities:**Build a strong understanding of the...


  • Queenstown, New Zealand New Zealand Fine Touring Full time

    Company OverviewNew Zealand Fine Touring is a technology-driven travel company with significant market opportunities and a rapid growth trajectory. We operate a multi-channel strategy selling travel in New Zealand and Australia, offering tailored advice to our customers ensuring they get the best experience possible.We are proud to bring New Zealand and...


  • Queenstown, New Zealand New Zealand Fine Touring Full time

    About Us">New Zealand Fine Touring is a leading player in the NZ inbound tourism industry, offering bespoke advice and tailored experiences to our customers. Our team is dedicated to bringing the best of New Zealand and Australia to the world.">The Role">We are seeking an experienced Guided Coach Touring Lead to join our dynamic team in Wanaka. As a key...


  • Queenstown, New Zealand New Zealand Fine Touring Full time

    About UsNew Zealand Fine Touring operates in the Inbound Tourism Industry, offering bespoke travel experiences to customers. Our team is committed to delivering exceptional service and building long-term relationships with clients and partners.Your RoleIn this position, you will be responsible for managing relationships with external tour operators, ensuring...

  • Tour Guide

    4 weeks ago


    Queenstown, New Zealand ZXX LTD Full time

    Position: Tour Guide Vacancy: 3 Location: Queenstown **Salary**: NZD 28.18 - 30 per hour Hours of work: 40-45 hrs/week Key Responsibilities: - Meeting and greeting visitors with a warm and friendly attitude. - Controlling visitors' access to exhibits and ensuring the safety of collections. - Maintaining accurate attendance records for tour groups. -...


  • Queenstown, New Zealand New Zealand Fine Touring Full time

    Company Overview">New Zealand Fine Touring is a tech-enabled travel business with a market opportunity and rapid growth trajectory. We operate a multichannel strategy selling travel in New Zealand and Australia.">About the Role">We are looking for a Guided Coach Touring Lead to join our friendly, dynamic, and busy team based in Wanaka. As a key member of our...


  • Queenstown, New Zealand New Zealand Fine Touring Group Full time

    About the RoleNew Zealand Fine Touring Group is a rapidly growing tech-enabled travel business operating in New Zealand and Australia. We pride ourselves on offering bespoke advice to our customers.Main ResponsibilitiesProduct Knowledge SpecialistFoster strong relationships with Sales, Marketing teams to gather customer insights and identify market...


  • Queenstown, New Zealand New Zealand Fine Touring Full time

    Tour Operations CoordinatorWe are seeking an experienced Tour Operations Coordinator to join our team in Wanaka. As a key member of our operations team, you will be responsible for coordinating all aspects of our guided coach touring operations, including developing relationships with external tour operators, managing relationships with guided tour...


  • Queenstown, New Zealand New Zealand Fine Touring Group Full time

    **About Us**New Zealand Fine Touring Group is a dynamic and rapidly growing travel business with a strong focus on delivering exceptional experiences to our customers. We operate a multichannel strategy, selling travel in New Zealand and Australia, and pride ourselves on providing highly tailored and bespoke advice to ensure our customers receive the best...


  • Queenstown, New Zealand Skyline Enterprises Full time

    About The RoleOur company, Skyline Enterprises, is seeking an individual to lead tours for our Chinese market. This exciting opportunity involves guiding guests through valuable insights into the universe and beyond.We are committed to delivering exceptional experiences and are looking for a dedicated professional who can provide tailor-made tours that...

  • Sales Team Lead

    2 weeks ago


    Queenstown, New Zealand New Zealand Fine Touring Full time

    Company Overview">New Zealand Fine Touring Group is a technology enabled travel business that has experienced rapid growth. Our multichannel strategy focuses on selling travel to international visitors who wish to explore New Zealand and Australia. We provide highly tailored advice to our customers, ensuring they have the best experience possible. We are...


  • Queenstown, New Zealand Ritchies Transport Full time

    The OpportunityWe are seeking a seasoned Coach Driver to join our team in Queenstown, capitalizing on their expertise and passion for delivering exceptional customer experiences. As a key member of our team, you will contribute to the success of Ritchies Transport by providing safe, reliable, and enjoyable transportation services.About Our CompanyRitchies...

  • Course Supervisor

    1 week ago


    Queenstown, New Zealand Ziptrek NZ Full time

    The basic function of the Course Supervisor is to ensure the daily operations of Ziptrek are running smoothly, safely and efficiently, while maximising guest enjoyment. Course Supervisors act as a mentor and manager to their assigned Guide groups. A minimum commitment of 2 years is required for this role. Qualifications and experience: - 1 year zipline...


  • Queenstown, New Zealand New Zealand Fine Touring Full time

    Company OverviewNew Zealand Fine Touring Group (NZFT) is a technology-enabled travel business that operates in New Zealand and Australia. We sell tailored travel experiences to international visitors through our multichannel strategy.We are currently seeking a highly skilled Sales Manager to lead our sales teams, driving growth and achieving sales targets....

  • Coach Driver

    7 days ago


    Queenstown, New Zealand Ritchies Transport Full time

    The Opportunity;We're on the hunt for a confident Coach Driver to join our team based in QueenstownWe're interested in having you on board if you have a Class 4 license (minimum) and great communication skills.You'd be an integral part of your community, and the tourism industry tooThis variety in this role is great; you could be operating one of the Great...

  • B2B Marketer

    2 weeks ago


    Queenstown, New Zealand New Zealand Fine Touring Full time

    Fine Tours Group (FTG) is a technology enabled travel business with a market opportunity and momentum to grow rapidly in New Zealand and Australian markets. FTG operates a multichannel strategy, selling travel predominately to international and also some local visitors.  We offer highly tailored and ready-made tours with bespoke advice to our customers,...


  • Queenstown, New Zealand New Zealand Fine Touring Full time

    About Our CompanyNew Zealand Fine Touring Group (NZFT) is a rapidly expanding travel business that leverages technology to provide exceptional experiences for our customers. We operate across multiple channels, selling travel to international visitors who seek to explore New Zealand and Australia. Our team prides itself on delivering personalized advice and...