Guest Service Agent
4 days ago
About the Role
\This is a full-time role working Monday to Friday (with the possibility of Saturday shifts). The successful candidate will be responsible for:
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- Handling incoming reservation inquiries via phone, email, and online platforms\
- Assisting guests with booking accommodations and answering questions\
- Processing reservations accurately and efficiently using our reservation system\
- Maximising room occupancy and revenue by upselling rooms and promoting additional services\
- Coordinating with other hotel departments to ensure guest requests and preferences are accommodated\
- Resolving any booking issues or concerns promptly and courteously\
- Maintaining accurate records of reservations and guest interactions\
- Assisting with group reservations, bookings, and enquiries as required\
- Fulfilling reasonable requests from your Supervisor or Hotel Management\\/ul>
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Hotel Guest Services Representative
3 days ago
Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full timeWe're looking for a skilled Guest Services Agent who is passionate about delivering exceptional customer experiences. As the face of our hotel, you'll be responsible for managing front desk operations, handling guest inquiries and resolving issues in a professional and courteous manner.About Us: We're a hospitality leader with a portfolio of hotels across...
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Guest Encounter Manager
3 days ago
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Reservations Agent
2 days ago
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Guest Experience Ambassador
2 days ago
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Guest Experience Coordinator
2 days ago
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Reservations Agent
5 days ago
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Guest Service Ambassador
6 hours ago
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Reservations Agent
2 days ago
Wellington, Wellington, New Zealand Novotel Hotels Full timeCompany DescriptionAccor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington propertiesJob DescriptionWe're seeking a proactive and motivated individual who goes the extra mile to ensure our guests have a memorable stay. As a...
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Guest Services Representative
2 days ago
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Guest Room Service Expert
7 days ago
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Guest Services Team Member
7 days ago
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Customer Experience Agent
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Airline Ramp Agent
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Guest Experience Specialist
3 days ago
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Guest Experience Specialist
2 days ago
Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full timeTfe Hotels / Adina Apartment Hotels is seeking a Guest Experience Specialist to join our team. In this role, you'll play a vital part in ensuring our guests receive the highest level of service and have an exceptional stay.As a Guest Experience Specialist, you'll be responsible for managing administrative tasks, providing expert local advice, and being the...
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Service Desk Agent
6 days ago
Wellington, Wellington, New Zealand NTT DATA, Inc. Full timeAbout the OpportunityWe are seeking a highly skilled and motivated Technical Service Representative to join our team as a Managed Services Service Desk Agent.In this role, you will be the first point of contact for clients and vendors, providing exceptional service and support through various communication channels, including phone, email, and chat.Your...
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Guest Experience Coordinator
3 days ago
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Guest Experience Director
14 hours ago
Wellington, Wellington, New Zealand Ihg Hotels & Resorts Full timeCompany OverviewIHG Hotels & Resorts is a renowned hospitality brand with a strong passion for developing great people and delivering exceptional guest experiences. We are committed to providing memorable moments for our guests, and we're seeking a talented individual to join our team as a Guest Experience Manager.Job SummaryWe are looking for a seasoned...
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Luxury Guest Experience Specialist
2 days ago
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Guest Experience Manager
16 hours ago
Wellington, Wellington, New Zealand Ihg Hotels & Resorts Full timeInterContinental Wellington is an iconic location in the heart of Wellington city.We have a strong passion for developing great people and are looking for a Guest Experience Manager to join us on our journey as we continue our business growth.This is a full-time role (40 hours) offering $32 per hour.Your day to dayFor this key role, we're seeking someone to...