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Customer Experience Expert

3 weeks ago

Auckland, Auckland, New Zealand Farmers Trading Company Ltd Part time

About Our Company:

Farmers Trading Company Ltd is a leader in the New Zealand retail industry, committed to providing exceptional service to our customers.

We are seeking a Customer Experience Expert to join our team at our Masterton store.

Job Summary:

The Customer Experience Expert will be responsible for delivering an exceptional customer experience by providing expert advice and guidance on our products.

Key Responsibilities:

  • Meet with customers to discuss their shopping needs and preferences
  • Provide expert product knowledge and advice to customers
  • Assist customers in finding the perfect products to meet their needs
  • Develop and maintain relationships with customers to ensure repeat business

Requirements:

To be successful in this role, you will need:

  • Four - five years of retail experience in a personalised service and selling role
  • Previous in-store styling/personal shopping experience

Work Schedule:

This part-time role involves working Thursday, Friday, and Saturday from 10:00am to 2:00pm. Flexibility is essential through extended trading hours and Christmas.