Customer Experience Expert
2 weeks ago
- The Senior Solution Advisor role is responsible for solving clients' service experience objectives, which may include growing their business, increasing community engagement, reducing risk, or optimising spend.
- This involves drawing on your knowledge of Customer Experience (CX) and Contact Centre operations to design and propose operational solutions for our customers.
- You will be aligned to Managed Operations and primarily responsible for supporting new and ongoing sales and marketing activities.
The ideal candidate has a strong background in CX technologies, including CCaaS and CAI platforms, and can demonstrate how these technologies add value to improve a customer service experience.
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Customer Experience Expert
2 weeks ago
Auckland, Auckland, New Zealand Farmers Trading Company Ltd Part timeAbout Our Company:Farmers Trading Company Ltd is a leader in the New Zealand retail industry, committed to providing exceptional service to our customers.We are seeking a Customer Experience Expert to join our team at our Masterton store.Job Summary:The Customer Experience Expert will be responsible for delivering an exceptional customer experience by...
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Customer Experience Expert
1 week ago
Auckland, Auckland, New Zealand Noel Leeming Full timeCompany OverviewNoel Leeming Services team is a passionate group of experts who excel in their field. Our expertise and knowledge set us apart in the market. We have a strong understanding of our products and services, which enables us to provide solutions that meet our customers' needs.Job DescriptionWe are seeking an experienced Customer Experience Expert...
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Customer Experience Expert
6 days ago
Auckland, Auckland, New Zealand Kiwibank Full timeKey ResponsibilitiesBuild and maintain strong relationships with customers through active listening, empathy, and a deep understanding of their financial needs.Provide expert advice on personal banking products and services, identifying opportunities to enhance the customer experience and drive business growth.Work collaboratively with colleagues to deliver...
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Customer Experience Expert
2 weeks ago
Auckland, Auckland, New Zealand Just Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Fashion Retail Specialist. As a key member of our team, you will be responsible for creating a welcoming and stylish environment that exceeds our customers' expectations.About the RoleThis is an exciting opportunity to join our team as a Sales and Service Professional....
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Sales and Customer Experience Expert
2 hours ago
Auckland, Auckland, New Zealand Partale Full timeAre you passionate about providing exceptional customer service in a fast-paced environment?BioPak is a leading provider of compostable single-use packaging solutions, certified by the rigorous standards of B Corp.About The OpportunityWe are seeking a skilled Customer Service Representative to join our team. As a key player in our customer-facing department,...
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Sales Assistant
4 days ago
Auckland, Auckland, New Zealand Nz Safety Blackwoods Full time**Customer Service Expert Wanted**We are seeking a highly motivated and experienced Trade Sales Assistant to join our team at the Silverdale, Auckland Trade Centre. As a Trade Sales Assistant, you will be responsible for delivering exceptional customer service, identifying customer needs, and presenting solutions across our wide range of products and...
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Brand Experience Experts
5 days ago
Auckland, Auckland, New Zealand Tangram Full time**Overview:** Tangram is seeking skilled brand experience experts to join our team as ambassadors for high-end brands. In this exciting role, you will be tasked with creating memorable experiences for our customers, showcasing the beauty and quality of our products.**Job Description:**Deliver captivating product demonstrations and engage with customers in a...
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Digital Experience Expert
18 hours ago
Auckland, Auckland, New Zealand Jb Hi-Fi Full timeDigital Experience Role OverviewThis position focuses on ensuring the JB Hi-Fi online customer experience is consistently positive. The key objectives include providing excellent customer service, addressing customer complaints efficiently, and maintaining high-quality standards in all interactions. To achieve these goals, the Digital Experience Expert will...
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Customer Experience Specialist
5 days ago
Auckland, Auckland, New Zealand Skechers Part timeAbout UsSkechers, a global Fortune 500 brand, develops and markets lifestyle and performance footwear, apparel, and accessories. Our comfort technologies are the foundation of all we do – delivering stylish, innovative, and quality products.Job DescriptionWe're seeking a motivated individual to join our team as a Product Specialist at our Premium Outlet...
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Customer Experience Expert
6 days ago
Auckland, Auckland, New Zealand Anzor Australia Full timeJob ResponsibilitiesYou will welcome customers to the trade counter, build relationships with them, and provide great customer service. You will pick, process orders, and ensure customers leave satisfied. Growing sales through upselling and promoting products is also a key part of this role.
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Customer Experience Coordinator
1 week ago
Auckland, Auckland, New Zealand Corpay, Inc. Full timeDelivering Exceptional Customer ExperiencesAt Corpay, we are committed to delivering exceptional experiences to our customers. As a Customer Success Specialist, you will play a pivotal role in ensuring our early-life customers have a premium service experience while setting them up for long-term success.Your Key ResponsibilitiesDeliver a premium service...
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Customer Experience Advisor
6 days ago
Auckland, Auckland, New Zealand The Warehouse Group Full timeJob SummaryWe're seeking an experienced sales professional to join our team as a Sales Consultant. In this role, you'll be responsible for selling and promoting tech products, providing expert advice and support to customers, and maintaining a high level of customer satisfaction.About the Company
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Customer Experience Expert
7 days ago
Auckland, Auckland, New Zealand Statistics New Zealand Full timeAbout the JobThis is a fantastic opportunity to join a dynamic team and contribute to the delivery of high-quality data that informs decision-making in Aotearoa. As a National Data Collection Specialist, you will play a key role in shaping the way we collect and deliver data to our stakeholders.ResponsibilitiesYou will work closely with our frontline teams...
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Customer Experience Specialist
2 days ago
Auckland, Auckland, New Zealand The Warehouse Group Full timeThe Warehouse Group is committed to delivering exceptional customer experiences across all our stores and services. As a delivery expert, you will play a vital role in bringing this vision to life.This is a permanent, full-time position with hours of work from:Tuesday to Saturday, 07:00 – 15:30Our ExpectationsDeliver and install whiteware products in...
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Customer Experience Champion
3 days ago
Auckland, Auckland, New Zealand IKEA Full time**Role Overview:**We are seeking a highly skilled and experienced Resolutions Specialist II to join our team. As a key member of our customer support centre, you will be responsible for delivering exceptional customer experiences through expert knowledge and solutions.Key Responsibilities:Share knowledge and expertise with colleagues to handle and resolve...
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Customer Experience Advocate
4 days ago
Auckland, Auckland, New Zealand Vodafone New Zealand Limited Full time**About Us**Vodafone New Zealand Limited is a leading provider of telecommunications services, dedicated to creating a better-connected Aotearoa. Our purpose is to help people and businesses thrive through innovative products and services.We're committed to investing in simpler and better solutions that make a positive impact on our customers' lives. As a...
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Customer Experience Specialist
7 days ago
Auckland, Auckland, New Zealand Icebreaker Full time**Welcome to Icebreaker:**We're a purpose-led company that's passionate about fostering a culture of belonging. Our core values guide everything we do, from our interactions with customers to our approach to employee development. We believe in creating a workplace where everyone feels valued, respected, and empowered to thrive.**Your Opportunity:**We're...
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Customer Experience Specialist
2 days ago
Auckland, Auckland, New Zealand ASB Bank Full timeASB Bank is seeking a skilled Customer Specialist to join our Advice Centre team. In this role, you'll be responsible for handling customer inquiries and providing expert advice on various banking solutions and options available to them.You'll work closely with our team to deliver innovative online offerings and support customers in achieving their financial...
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Customer Experience Coordinator
2 weeks ago
Auckland, Auckland, New Zealand Phoenix Capital Full timeAbout UsPhoenix Capital is a leading provider of innovative solutions for businesses. Our team of experts is dedicated to delivering exceptional customer experiences.The RoleWe are seeking an experienced Customer Relations Specialist to join our team. As a key member of our supply chain department, you will be responsible for providing top-notch support to...
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Customer Experience Ambassador
2 weeks ago
Auckland, Auckland, New Zealand Torpedo7 Fitness Ltd Full timeAbout Torpedo7 Fitness Ltd">We believe in making the great outdoors accessible for everyone. As a leading outdoor gear retailer in New Zealand, we provide a diverse range of clothing, footwear, and equipment to equip fellow adventurers across the country.">Our Commitment">We're committed to delivering exceptional customer experiences and maintaining smooth...