Strategic Stakeholder Engagement Specialist

5 days ago


Auckland, Auckland, New Zealand Downer Full time
About the Role

As a Strategic Stakeholder Engagement Specialist, you will lead the design and implementation of stakeholder engagement and communication strategies to minimize disruption to customers and achieve a positive customer experience during road maintenance and construction activities.

Key Responsibilities
  • Develop and implement effective stakeholder engagement plans to ensure seamless communication with various stakeholders, including site staff, engineers, subcontractors, clients, and members of the public.
  • Prepare and deliver communication materials, such as works notification letters, awards submissions, and other relevant documents.
  • Provide expertise for potential bids and support project managers in securing new contracts.
  • Collaborate with cross-functional teams to ensure alignment and consistency in stakeholder engagement strategies.
Requirements
  • 3-5 years' experience in customer service roles, communications, and engagement, or similar.
  • Excellent communication and relationship-building skills, with the ability to work effectively with diverse stakeholders.
  • Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Adaptability, flexibility, and a positive 'can-do' attitude.
  • A full and current driver's license.
What We Offer
  • A rewarding salary package.
  • Access to our great new retail and services discount platform, Downer Perks.
  • Z Energy fuel discount and monthly freebies.
  • Free Marram health care benefits and discounted holiday homes.
  • Progression and development programs to support personal and professional growth.


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