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Healthcare Operations Coordinator

1 week ago

Christchurch, Canterbury, New Zealand Canterbury District Health Board Full time

About the Role

We are seeking a skilled Clinical Administrator to join our team at Canterbury District Health Board. As a key member of our clinical services team, you will play a critical role in ensuring efficient booking practices and supporting patient flow.

Key Responsibilities:

  • Booking and scheduling preadmission clinic appointments and elective inpatient admissions
  • Coordinating operating lists and maintaining the waiting list
  • Maintaining accurate and timely patient records within the Patient Management System (SI PICS)
  • Providing excellent customer service to patients, clinicians, and external stakeholders
  • Ensuring all bookings align with clinical priorities and Ministry of Health guidelines

Requirements:

  • Excellent customer service skills – patient and people-focused
  • Strong organisational, time management, and problem-solving abilities
  • High levels of accuracy and attention to detail
  • Ability to work independently and meet deadlines
  • Strong verbal and written communication skills
  • Ability to quickly learn and navigate data systems