Trade Sales Experience Expert

7 days ago


Auckland, Auckland, New Zealand Cirtex Full time
About Us

Cirtex is a leading supplier of geosynthetic and construction products, committed to fostering progressive partnerships with our clients. Our culture of continuous improvement, excellence, and integrity drives our mission to enable exceptional outcomes through support every step of the way, from concept to construction.

Job Description

We are seeking an approachable and self-motivated Customer Experience Team Member - Trade Sales to join our Cirtex Customer Experience Team. This role is based at our Wiri Warehouse location but requires face-to-face interactions at the Trade Desk. The ideal candidate will have contact centre or customer service experience and be confident on the phone and in person. No prior industry knowledge is necessary as on-the-job training is provided.

Key Responsibilities
  • Process and fulfil customer orders efficiently.
  • Deliver exceptional customer service in line with company values and objectives.
  • Ensure health, safety, and compliance with company policies.
  • Assist customers with orders, transactions, and inquiries.

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