Housing Relationship Coordinator

6 days ago


Tauranga, Bay of Plenty, New Zealand Ihc New Zealand Full time

Opportunity to Make a Difference

We're seeking a dedicated Tenancy Relationship Manager to join our team in Tauranga. As a key point of contact for tenants and their families, you'll play a vital role in fostering trust-based relationships and delivering exceptional service.

About the Role

  • Foster strong relationships with tenants and their families
  • Handle tenancies with care and attention to detail
  • Prioritize outstanding tenant satisfaction and resolve any issues promptly
  • Participate in community engagement efforts to promote tenant well-being
  • Ensure property is well maintained and oversee tenancy finalisation processes
  • Initiate early intervention strategies for managing tenant debt

Requirements

  • Previous experience in residential tenancy management
  • Knowledge of relevant laws and regulations
  • Proficiency in record-keeping, accounts management, and report generation
  • Exceptional relationship building and communication skills
  • Ability to work autonomously and effectively handle pressure situations

What We Offer

  • A supportive work environment where your contributions are valued
  • A competitive salary and benefits package
  • Professional development opportunities to enhance your skills and advance your career
  • The opportunity to make a meaningful impact on the lives of tenants and their families


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