Housing Support Specialist

4 days ago


Tauranga, Bay of Plenty, New Zealand New Zealand Government Full time
Role Overview

We are seeking a skilled and compassionate Housing Support Specialist to join our team in Rotorua. As a key member of our housing support team, you will be responsible for providing tailored support and services to customers with complex needs.

Key Responsibilities
  • To work directly with a portfolio of customers and their whanau, building relationships to ensure their housing and wellbeing needs are being met.
  • To visit customers at their homes and attend meetings with key stakeholders to ensure tailored support and services stay in place.
  • To manage rent arrears and debt recovery in a sensitive and effective manner.
Requirements

To succeed in this role, you will need:

  • A natural ability to build strong relationships with people from all backgrounds.
  • Excellent communication and problem-solving skills.
  • Experience working in tenancy, emergency or social housing.
  • Cultural awareness and the ability to work with Maori and Pasifika communities.
Benefits
  • 5 weeks annual leave.
  • Insurance benefits, including medical, income protection and trauma/life.
  • Career development and study opportunities.


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