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Reception Leadership Position

1 week ago

Auckland, Auckland, New Zealand Langham Hospitality Group Full time

Key Responsibilities

  • Work with the Front Office Management team to develop, review and maintain service quality within Cordis brand standards.
  • Provide training to new colleagues and lead and motivate staff to achieve KPIs.
  • Cover Duty Manager's shifts when required and welcome guests ensuring a memorable first & last impression with an accurate, prompt and attentive experience.
  • Help us achieve our vision to be the best hotel company in the world by building guest loyalty.