Truck Technical Solutions Consultant

5 days ago


Auckland, Auckland, New Zealand Automotive Employment Nz Ltd. Full time

**Job Summary:**

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We are looking for a highly skilled Technical Advisor to join our team at Automotive Employment NZ Ltd.. As a Technical Advisor, you will be responsible for providing expert guidance and support to technicians and customers, ensuring the efficient diagnosis and communication of technical issues.

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About the Role:

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This is a full-time, permanent position that requires a strong technical background in commercial trucks and excellent problem-solving skills. You will work closely with technicians, Service Advisors, and customers to provide expert guidance and ensure top-tier service delivery.

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Key Responsibilities:

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* Diagnose and explain complex technical issues* Work under pressure and manage multiple cases simultaneously* Maintain accurate records* Provide expert guidance and support to technicians and customers* Communicate effectively with management and stakeholders

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Requirements:

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To be successful in this role, you will need:

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* Relevant mechanical or technical qualification* Strong technical background in commercial trucks, ideally with experience in a dealership or fleet environment* Excellent problem-solving skills and ability to diagnose complex technical issues* Physically fit and able to work hands-on in the workshop* Ability to liaise confidently with customers, technicians, and management



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