Service Delivery Coordinator

7 days ago


Auckland, Auckland, New Zealand New Zealand Skills and Education Group Full time

New Zealand Skills and Education Group values family and its culture is driven by a set of core values: Kai Whakaute– We act with Care, Respect and Empathy, Kai Huhuatanga– We strive for Excellence and Quality and Kai Whanaungatanga– We act in Partnership, are fundamental to everything we do.

We offer a flexible work environment - hybrid where our employees can grow professionally. A supportive orientation and training programme will be provided to you which will include loading of Homecare referrals and extensions, dealing with complaints and incidents and filling shifts for external clients, funders and competitors.

Key Responsibilities
  • Proven customer service skills – a genuine interest for helping others.
  • Resilience to push through.
  • Ability to commit to 2 weeks full time paid training preferred but not essential as we appreciate this is a part-time position.
  • Excellent communication skills and professional phone manner.
  • The ability to thrive under pressure while managing high volume calls and multi-tasking successfully.

Apart from these responsibilities, you will also get to experience working in a call centre environment role and will have the opportunity to develop your skills further.



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