Operational Services Director

4 days ago


Wellington, Wellington, New Zealand Te Tari P?Reke - Firearms Safety Authority Full time

Company Overview

Te Tari Pūreke – Firearms Safety Authority is New Zealand's premier firearms regulator, committed to ensuring the possession and use of firearms are safe across Aotearoa.

The Role

The Director of Service Delivery is a key leadership position responsible for driving efficient and effective arms regulatory services. As a prominent leader within the organization, you will engage closely with internal teams and collaborate with external stakeholders to achieve operational strategies informed by community needs and compliance requirements.

Key Responsibilities:

  • Lead the operational delivery of all regulatory services under the Arms Act and related regulations.
  • Drive a responsive, risk-based approach to service delivery while meeting accountability requirements.
  • Empower leaders at national, regional, and district levels to meet service expectations.
  • Collaborate with senior leaders and contribute beyond the directorate as needed.
  • Maintain a broad perspective on business unit dynamics and the wider firearms system to inform leadership decisions.
  • Build and sustain strong relationships through effective communication.

Requirements:

  • Demonstrable senior leadership experience in a complex operational setting.
  • Experience implementing national-level operations.
  • Tertiary qualifications in business or management studies.


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