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Motor Insurance Claims Specialist

2 weeks ago

Auckland, Auckland, New Zealand Assurant Full time

About Us:

Assurant is a community-driven organization that fosters an inclusive and supportive environment. We value diversity and promote a culture of common sense, common decency, uncommon thinking, and uncommon results.

We offer a range of benefits to support the well-being and growth of our employees, including development programs, cultural days off, international and local mentoring programs, diversity panels, employee resource groups, hybrid work models, mental health recharge days, and annual health & wellbeing allowances.

Job Description:

This role involves managing a portfolio of insurance claims, negotiating with customers, and providing technical assistance and advice on insurance law applications. The successful candidate will have a strong understanding of claims processes, excellent communication skills, and the ability to work independently.

Key Responsibilities:

  • Answering customer inquiries and resolving issues
  • Reporting and escalating risk and compliance concerns
  • Delivering technical assistance and advice on insurance law applications
  • Developing strategies to reduce claims costs

Requirements:

  • A minimum of one year's claims experience in the insurance industry
  • Sound knowledge of claims processes
  • Excellent communication skills
  • Ability to work independently