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Insurance and Claims Specialist
1 week ago
Job Description:
The Warehouse Group seeks an Insurance and Claims Consultant to support customers with claims and communication processes.
This role is critical in ensuring efficient, timely handling of claims across multiple stakeholders.
You will work collaboratively with a team to deliver outcomes identified as part of the Protection Framework on behalf of our insurance underwriter.
Liaising between the insurance companies, their customers, and our store network to provide replacements and resolutions, predominantly over email and phone.
To succeed in this role, you should have previous experience within a contact centre, ideally in an insurance environment.
Tech-savvy individuals with product knowledge and expertise are highly regarded.
We value collaboration & flexibility – embracing hybrid working – up to 2 days working from home per week once fully integrated into the work protocols.