Service Excellence Manager

This Service Delivery Excellence Manager role is focused on driving excellence in service delivery across our organisation. You will lead cross-functional teams to innovate and deliver results, managing and developing our ESM & ITSM capabilities.The ideal candidate will have experience leading Agile environments, including leading Agile ceremonies, backlog...

Parliamentary Service is committed to delivering exceptional payroll services that meet the diverse needs of its agencies.This role offers a unique opportunity to combine payroll expertise with leadership responsibilities, working collaboratively with the payroll team to process complex pay runs, collective agreements, and stakeholder relationships.Key...

We are seeking an experienced and dynamic Corporate Services Manager to lead our Central and Southern regions.Based in Wellington, this critical role is responsible for overseeing the effective and efficient delivery of corporate services functions across multiple locations, including Napier, New Plymouth, Wellington, Nelson, Christchurch, Lyttelton,...

The Parliamentary Service payroll team provides payroll services for multiple agencies, including Parliamentary Service, Office of the Clerk and Members of Parliament. We're currently implementing the iChris payroll solution in 2025/2026. As a Team Lead/Senior Payroll Officer, you'll play a vital part in supporting New Zealand's democracy by providing expert...

Service ExcellenceIHG Hotels & Resorts is committed to delivering exceptional guest experiences. As a Hotel Service Excellence Leader, you will play a key role in ensuring our front office team provides seamless and personalized service to our guests. Key responsibilities include managing priorities, supervising and directing Front Office colleagues,...

About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This role offers the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service and contributing to the growth and prosperity of our beautiful Aotearoa.Responsibilities and...

The Accent Group Limited is seeking a Store Excellence Manager to join our team at the Queensgate Store. As a Store Excellence Manager, you will be responsible for driving high-performing people, performance, and operations initiatives.This is an exciting opportunity to work closely with your Store Manager and contribute to the success of our store. You will...

Why Work with Us?Beca Corporate Holdings Limited is a dynamic and progressive company, offering a range of opportunities for growth and development. As a valued member of our team, you will have access to ongoing training and development opportunities, a competitive salary and bonus structure, and a collaborative and supportive work environment.Job...

Job DescriptionThis role is responsible for overseeing the delivery of corporate services functions across multiple locations. The ideal candidate will have previous experience in a Corporate Services Manager role and excellent organisational skills.Deliver high-quality corporate services, including building maintenance, repairs, and upgrades.Develop and...

JacksonStone & Partners is looking for an Operational Excellence Manager to support our leadership team in driving continuous improvement initiatives within the finance function.About the RoleThis role offers a unique opportunity to work closely with senior leaders to identify financial risks and opportunities, ensuring compliance with regulatory frameworks...

Job SummaryWe are seeking an experienced Operational Risk Manager to join our team in New Zealand. As a key member of our risk management function, you will play a critical role in ensuring the effective management of operational risk across our business.Key ResponsibilitiesIdentifying and assessing operational risks to our businessDeveloping and...

About the Role:We are looking for a skilled Operations Manager to join our team at Robert Walters New Zealand.The successful candidate will be responsible for leading warehouse and distribution processes, driving efficiency and seamless logistics performance.This key role is crucial in enhancing operational workflows and driving efficiency across the supply...

We're searching for an experienced Operations and Service Excellence Professional to join our team in Wellington. In this role, you'll focus on delivering exceptional customer experiences through efficient and accurate task completion.Job RequirementsPrior experience in transaction processing or a related field.Excellent communication and problem-solving...

About the RoleWe're seeking an exceptional individual to join our dynamic frontline team in Palmerston North. As a Customer Service Officer, you'll be at the heart of our mission to provide exceptional service and ensure long-term compliance.Key ResponsibilitiesYou'll handle a variety of customer interactions, using your customer service skills to enhance...

About the RoleThis is a leadership opportunity in a complex, high-impact environment.ResponsibilitiesStrategic and operational leadership of critical enabling functions.Develop and implement strategies to improve service delivery.Lead a team of professionals to deliver exceptional customer service.BenefitsThis role offers a range of benefits including...

About UsBeebe Healthcare is a leading healthcare provider in the coastal community, dedicated to delivering exceptional patient care and services. As an RN Home Health Administrator, you will play a pivotal role in shaping our home health program's clinical excellence and driving outstanding patient outcomes. Responsibilities Utilize quality processes and...

About the RoleAs a Lead Advisor, you will be responsible for providing operational and strategic leadership for key programmes, projects and initiatives within SSFC.Job DescriptionLead Advisor - Safe, Strong Families and CommunitiesThis is a challenging and highly rewarding role in Wellington. You'll be responsible for leading the design and implementation...

RequirementsThe Ideal Candidate: We're looking for individuals who thrive in dynamic, customer-facing environments. To succeed in this role, you will need to possess:Proven customer service experience preferably in a hospitality environmentNCEA level 3 or equivalentAbility to gain and maintain certifications in First Aid, Tunnel & Gas Awareness, Emergency...

Key Responsibilities:Lead complex projects through the full project lifecycle.Develop and execute strategic plans to align project outcomes with business objectives.Foster meaningful change and drive project success through effective governance structures.Represent the organisation professionally in public forums and community engagements.Requirements:Proven...

About the OpportunityThis is an exciting opportunity to join the New Zealand Government and contribute to our mission to create a safer, stronger New Zealand.As a Lead Advisor, you will have the opportunity to provide operational and strategic leadership for key programmes, projects, and initiatives within Safe, Strong Families and Communities.You will lead...