Service Excellence Representative

4 days ago


Wellington, Wellington, New Zealand Kiwirail Full time

Requirements

The Ideal Candidate: We're looking for individuals who thrive in dynamic, customer-facing environments. To succeed in this role, you will need to possess:
  • Proven customer service experience preferably in a hospitality environment
  • NCEA level 3 or equivalent
  • Ability to gain and maintain certifications in First Aid, Tunnel & Gas Awareness, Emergency procedures, Food & Hygiene and liquor license
  • Be in good health and able to pass the company's medical standards
  • Strong ability to communicate confidently and enjoy interacting with our passengers
  • Good level of physical fitness as this role requires long days working, standing on a moving train and lifting loads up to 20kg
  • You will have a numeric acumen and be able to accurately handle cash and conduct stock takes
  • A can-do attitude and willingness to go the extra mile


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