Service Excellence Representative
4 days ago
Requirements
The Ideal Candidate: We're looking for individuals who thrive in dynamic, customer-facing environments. To succeed in this role, you will need to possess:- Proven customer service experience preferably in a hospitality environment
- NCEA level 3 or equivalent
- Ability to gain and maintain certifications in First Aid, Tunnel & Gas Awareness, Emergency procedures, Food & Hygiene and liquor license
- Be in good health and able to pass the company's medical standards
- Strong ability to communicate confidently and enjoy interacting with our passengers
- Good level of physical fitness as this role requires long days working, standing on a moving train and lifting loads up to 20kg
- You will have a numeric acumen and be able to accurately handle cash and conduct stock takes
- A can-do attitude and willingness to go the extra mile
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