Customer Service Support Officer

7 days ago


Auckland, Auckland, New Zealand Auckland One Rail Part time

Auckland One Rail values its employees and is committed to employing many of the people you see running our trains and managing station platforms in Tāmaki Makaurau.

We're looking for two part-time, fixed-term Customer Service Ambassadors based at Papakura station. Your primary focus will be on delivering quality customer service during the morning rush hour from 6am to 10am, Monday to Friday.

We seek a customer-focused individual with excellent verbal and written communication skills who can maintain a professional appearance and demeanor under pressure.

This is an entry-level position offering full paid training and uniforms. It's a great opportunity to gain experience in a fast-paced environment.

Please note that pre-employment checks include reference checks, ACC and criminal conviction history reports, right to work checks, and a drug and alcohol test.

Requirements:
  • Previous experience in a customer-facing role.
  • Ability to commute to Papakura station.
Benefits:
  • Free train travel on Auckland passenger trains.
  • Discounted Les Mills Gym membership.
  • Train travel discounts for dependents.
  • NZ Railways Trust Membership perks.


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