Quality Performance Manager

7 days ago


Hamilton, Waikato, New Zealand Sealed Air Corporation Full time

About Sealed Air

Sealed Air is a leading packaging solutions company that protects essential goods transported worldwide, preserves food, enables e-commerce and digital connectivity, and helps create a global supply chain that is touchless, safer, less wasteful, and more resilient.

We strive to foster a caring, high-performance growth culture that delivers consistent, sustainable profitable growth and accelerates performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact.

This culture guides everything we do, including how we partner with customers and suppliers, attract and retain top talent, and create value for our stakeholders.

We prioritize talent development, fostering a culture of continuous growth and career progression.

Job Overview

To drive continuous improvement in the quality performance of Hamilton site, achieving year-on-year improvements in quality of SEE products and services.

Key Responsibilities

  1. Drive blocked stock facilitation and timeliness.
  2. Improve Supply Chain Customer PPM (Parts Per Million) defects.
  3. Enhance New Product Introduction performance, including the quality of execution of new product programs.
  4. Address complaint response timeliness and quality, spoilage, and scrap.
  5. Design, implement, and maintain an effective quality management system in accordance with corporate, regulatory, or ISO/FSSC certification requirements.
  6. Establish and rollout quality metrics to monitor performance and direct quality improvement projects.
  7. Lead improvement projects utilizing industry best practice methods to solve problems and improve overall quality performance.
  8. Liaise with other functions across SAC to ensure the voice of the customer is heard and the organization drives for total customer satisfaction.
  9. Ensure training and improvement programs and competency assessments are in place to cover the quality aspects of all job functions on site.
  10. Introduce new products and product extensions in a systematic way and ensure customer requirements are achieved.
  11. Address customer complaints and issues professionally, in a timely fashion, and take corrective actions by the appropriate people.
  12. Develop strength in the Quality team across Hamilton via recruitment, developing existing talent, and coaching/mentoring.

About You

A minimum of 5 years' experience in manufacturing/operations leadership roles, with exposure to leading continuous improvement methodologies in quality/lean.

Computer literacy in Word, PowerPoint, Excel – intermediate/advanced.



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