Guest Experience Specialist

Improve Guest ExperienceThe Guest Relations Manager plays a vital role in enhancing the guest experience at Pullman Auckland. You will create lasting, memorable, and impactful experiences for our guests, while also inspiring colleagues to do the same.As a pioneer in responsible hospitality, our hotel offers a unique blend of innovative work and event spaces...

Job Number: 25030087Job Category: Rooms & Guest Services OperationsLocation: JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, 1010Schedule: Full TimeLocated Remotely?NoPosition Type: Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build an experience that is memorable...

Job Number: 25030087Job Category: Rooms & Guest Services OperationsLocation: JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, 1010Schedule: Full TimeLocated Remotely? NoPosition Type: Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is...

TFE Hotels / Adina Apartment Hotels is seeking a highly organized and customer-focused Property Reception Representative to join our team.In this role, you will be responsible for managing front office operations, including check-in/check-out processes, room assignments, and guest communication.This is an excellent opportunity for individuals who excel in...

At Merlin Entertainments, we are seeking a seasoned professional to lead our Guest Experience team as a key member of our management team. This role is focused on delivering exceptional guest experiences across all areas of our attraction, including admissions, talks, tours, and duty supervision.Main ResponsibilitiesDevelop and implement strategies to...

We're looking for a talented Front Office Receptionist who can put our guests at the forefront of everything they do.As a magnet for happiness, you hold the secrets to making our guests feel at home.

Job DescriptionWelcome guests with a warm smile and set the tone for an exceptional stay at Te Arikinui Pullman Auckland Airport.Assist guests with their luggage during check-in and check-out, ensuring a seamless and enjoyable experience.Park and retrieve guests' cars with care, enhancing their convenience and comfort (where applicable).In addition to these...

Job SummaryWe are seeking a skilled Front Office Supervisor to join our award-winning team. As a key member of our front office, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our visitors.About the RoleThis is an exciting opportunity to work with a dynamic company like The Instillery Group, where you...

Cleanliness and Guest Experience Manager PositionAHS Hospitality seeks a highly skilled and experienced Cleanliness and Guest Experience Manager to lead our housekeeping team in Auckland.This key role plays a critical part in ensuring exceptional cleanliness and guest satisfaction across our properties.Main Responsibilities:Spearhead initiatives to enhance...

The Guest Experience Team plays a vital role in delivering exceptional guest experiences across our attraction. As an Operational Lead, you will oversee the day-to-day activities of the team, ensuring that every guest has a memorable experience.Main ResponsibilitiesDesign and implement operational strategies to enhance team productivity and performance,...

About the RoleThis is an exciting opportunity to join our team at SEA LIFE Kelly Tarlton's Auckland as a Guest Welcome Specialist. We are looking for an enthusiastic and motivated individual who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.As a Guest Welcome Specialist, you will be responsible...

About the JobWe are currently recruiting for a Guest Experience Coordinator to join our team at SEA LIFE Kelly Tarlton's Auckland. This is an exciting opportunity to work in a unique and fascinating environment, surrounded by an incredible array of marine life.As a Guest Experience Coordinator, you will be responsible for ensuring that all guests have a...

We are seeking an experienced Night Auditor to join our team at The Instillery Group. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hotel during night shifts.Key responsibilities include:Managing guest arrivals and departures.Maintaining the security and integrity of hotel premises.You will be...

About Zone BowlingZone Bowling is an action-packed entertainment destination where guests come for the adventure and our FunSquad stay for the FUN. We are part of The Entertainment and Education Group (TEEG), one of the world's largest entertainment brands, including Kingpin and Timezone across Australia and NZ.We have over 90 venues and almost 4500 team...

**Hotel Description**Novotel Auckland Airport is a luxurious hotel located near the International terminal. Our hotel features a stylish restaurant, THIRTEEN50 Kitchen & Bar, serving traditional Kiwi flavors with a modern twist.We pride ourselves on providing exceptional customer service, ensuring every guest has a memorable stay.**Job Requirements**To...

Experience the Art of Responsible HospitalityAs a key member of our team, you will play a vital role in driving positive guest satisfaction and ensuring our hotel's continued progress in improving the guest experience. You will develop strong relationships with guests pre-arrival, liaise with other departments on guest experience, and encourage and train...

At Star Group, we're committed to providing exceptional customer experiences in a lively pub environment. As a Pub Experience Specialist, you'll be the face of our business, creating memorable moments for every guest who walks through our doors.With your passion for delivering top-notch service, you'll take orders, serve food and drinks, and ensure our...

JOB SUMMARYSupports all property operations, ensuring that the highest levels of hospitality and service are provided.Manages the flow of questions and directs guests within the lobby.Supports the tracking and resolution of service issues.Be the custodian of spearheading the Marriott Bonvoy guest experiences.CORE WORK ACTIVITIESManaging Guest Services and...

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Our People+ Culture reflects our brand character and embodies the progressive, inclusive, optimistic, and multi-hyphen spirit of our muse. We seek opportunities, connect with meaning, and make a positive impact.This is an exciting opportunity to join our team as a...

Company DescriptionJoin us at Accor and Pullman Auckland, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.While each brand has its own personality, they all share a common ambition: to keep innovating...