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Technical Support Professional

2 weeks ago

Auckland, Auckland, New Zealand Amazon Full time
Job Description

This is a customer-facing technical role that requires knowledge of cloud computing technologies. You will work closely with leading engineers around the world to resolve complex customer issues.

Your primary responsibilities will include:

  • Troubleshooting Linux or Windows issues on servers.
  • Providing expert-level support for customers using AWS services.
  • Leveraging your experience to provide feedback to internal teams on how to improve our services.