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Proactive Retail Asset Guardian

1 week ago

Wellington, Wellington, New Zealand The Warehouse Group Full time

**The Role**

We're seeking a skilled and dedicated individual to join our team as a Casual Loss Prevention Officer.

This role involves working proactively to prevent theft and ensure the safety of our staff and customers.

**Responsibilities:**

  1. Monitoring security cameras to identify potential threats and prevent theft.
  2. Maintaining a visible presence on the shop-floor to deter potential thieves and create a safe environment.
  3. Responding to customer queries and providing excellent customer service.
  4. Uploading events onto our crime reporting platform for analysis and improvement.

This is a flexible role that requires adaptability and a willingness to work on an as-needed basis.

**Requirements:**

  • A positive attitude and good communication skills to interact with customers and colleagues.
  • The ability to stay calm under pressure and respond effectively to challenging situations.
  • Experience in a customer-facing role, such as retail or hospitality, would be beneficial but not required.

We offer a supportive and inclusive work environment, with opportunities for career growth and development.