Medical Office Coordinator
4 days ago
Vivian Medical Centre is a privately owned General Practice located in the heart of New Plymouth. We have a vacancy for a dedicated team member to join our reception and administration team.
Job Description- Greet and check-in patients with a friendly and professional demeanor, ensuring a positive experience from the start.
- Manage phone calls, emails, and in-person inquiries efficiently, providing accurate information and assistance as needed.
- Schedule and confirm patient appointments, making sure to optimize time and resources effectively.
- Manage patient records and maintain confidentiality at all times, adhering to strict medical standards.
- Handle medical billing and assist with debt management, ensuring seamless financial operations.
- Provide administrative and accounting support as required, contributing to the smooth running of the practice.
- Experience as a receptionist or similar role, preferably in a medical or healthcare setting, is essential.
- Excellent communication and interpersonal skills are vital for building strong relationships with patients and colleagues alike.
- Proficiency with Microsoft 365 office software and Medtech or a similar practice management system is necessary for efficient day-to-day tasks.
- Strong organizational skills and attention to detail are crucial for maintaining accuracy and productivity in a fast-paced environment.
- Able to multitask and work efficiently in a dynamic setting, prioritizing tasks and managing workload effectively.
- Friendly and professional demeanor, with a focus on delivering exceptional patient satisfaction.
This part-time position offers flexibility and opportunities for growth within a supportive team environment. Additional hours may be available to cover sick leave and annual vacations, allowing for a good work-life balance.
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