Campaign Optimization Specialist

6 days ago


Wellington, Wellington, New Zealand Xero Full time

Xero's Purpose
Xero's mission is to help small businesses succeed by automating routine tasks, providing actionable insights, and connecting them with relevant data, advisors, and apps.

Job Description

This Campaign Manager role is a key part of our Customer Success team. The successful candidate will be responsible for managing the execution of day-to-day campaign implementations and optimizations across various engagement channels, ensuring alignment with CX and business revenue generation targets.

Key Responsibilities
  • Coordinate proactive campaigns and targeted outreach from idea generation through successful CX and customer delivery.
  • Ensure campaigns align with CX and business revenue generation targets.
  • Identify opportunities to improve campaign performance through analysis of trends, patterns, and anomalies in campaign data.
Requirements
  • 4+ years of experience in Campaign Coordination or Management.
  • Superior time management and organizational skills.
  • Ability to effectively communicate plans and insights to technical and non-technical audiences.

Benefits
Xero offers an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human values.



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