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Health Services Coordinator

2 weeks ago

Hamilton, Waikato, New Zealand Te Korowai Hauora O Hauraki Full time

About the Role


We are seeking a dedicated and empathetic Health Services Coordinator to join our team at Te Korowai Hauora O Hauraki. As a key member of our reception team, you will provide high-quality reception services, ensuring that patients receive exceptional care and support.


This is an exciting opportunity for a motivated individual who is passionate about improving healthcare accessibility and has a commitment to understanding tikanga Māori. You will work collaboratively with our team to provide administrative support, manage patient flow, and ensure that our services are delivered in a timely and efficient manner.


Your Key Responsibilities



  • Provide exceptional customer service to patients, whānau, and visitors
  • Manage patient records, medical histories, and communication systems
  • Coordinate appointments, bookings, and hospital admissions
  • Process billing, claims, and insurance applications
  • Support the delivery of high-quality healthcare services through effective administration and coordination

Requirements and Qualifications


To be successful in this role, you will require:



  • Strong communication and interpersonal skills
  • Able to work in a fast-paced environment and prioritize tasks effectively
  • High level of accuracy and attention to detail
  • Commitment to improving healthcare accessibility and working with Māori communities
  • Diploma or degree in health administration, business, or related field
  • Previous experience in a healthcare setting, preferably in a reception or administration role

What We Offer


In return for your dedication and expertise, we offer:



  • A supportive and professional working environment